It has been a year since the pandemic favored teleworking from home and it seems there is no turning back. According to the analysis firm IDC, 30% of employees will no longer return to their jobs under the same conditions as before the impact of Covid-19.
Survey of organizations in Western European countries reveals that companies are looking for ways that allow them to increase the productivity of their workers by digitizing the office, as well as eliminating downtime caused by failure. of Equipment.
In this context, it is worth highlighting the role played by technology companies such as HP, which have tools that, once installed on computers, allow to manage updates of Software, provide assistance, or repair components.
What support does HP provide for telecommuting environments?
The service is known as HP TechPulse, and it is widespread among companies and organizations that have provided their workers with Equipment and tools to be able to carry out their work.
At the first level, we can find HP Active Care which offers protection, support and repair services for devices with global coverage. It is the way to anticipate the failure of Equipmentsuch as battery failure, drive replacement, or fan repair.
This novelty also takes into account the fact that the HP equipment meets the latest updates from Software, firmware and BIOS. The service includes the possibility of travel for repair on site, at the customer’s home.
What equipment, products and peripherals are included?
Thinking of organizations with more employees, HP Proactive Insights can monitor the fleet of corporate devices, from PCs to laptops or printers, even forcing the deployment of security policies.
For businesses with limited resources in their IT department, HP has the Managed Proactive EndPoint Management service with which HP experts are available to the organization to simplify the day-to-day management of devices, data, and users with advanced security levels.
The solution offered by HP also works for third-party equipment, including Android and Mac devices. By using predictive analytics, it is possible to proactively resolve issues that any computer hardware may present.
Discover our special on the best laptops you can buy in 2021.
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