Pokemon Company offers refunds after battery burns

The images are images of the Poké Ball Portable Battery Charger.

The images are images of the Poké Ball Portable Battery Charger.
picture: The Pokemon Company

Introduced in 2017, the Anker 10000mAh Poké Ball Portable Battery Charger was a mobile device charger aimed at Pokémon Go players in Japan.

Anker refers to the manufacturer of the device, Anker Innovations Technology, who specialize in such wearable devices.

The design is aimed at Cell phone players that allow them to charge their devices Pokémon-style on the go. I like the look very much!

There have been two instances where the battery caught fire, The Pokémon Company announced today in an official statement. To determine the cause, an outside specialist was brought in to examine the battery and determine the cause of the fire, but none could be found. In addition, no deficiency was found.

However, The Pokémon Company is requesting customers to stop using the product (and apologizes for such request) and is recalling the product with a full refund for those who purchased the standalone item.

A total of 8,653 sold for 5,184 yen (approximately $ 47) apiece.

The Anker 10000mAh Poké Ball Portable Battery Charger was sold through Pokémon Center retail stores across Japan, as well as Pokémon Stores, Pokémon Center Online, and the Pokémon Store on Amazon Japan.

“We deeply apologize for causing enormous problems and concerns for our customers,” the company wrote in an official statement. “We ask for your understanding.” No doubt, Customers will appreciate the notices and refunds.

Apologies like these follow a standard format in Japan, but when you consider that no defect or bug has been discovered (and how much The Pokémon Company will lose from the recall and refunds) it certainly shows how much the company cares about its customers takes care. or at least its reputation.

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