Apple updates the list of devices that are not eligible for official technical support regularly, adding products that go back years since they were last released through Apple.
The last device to appear on this list is the iPad 4, the fourth generation iPad, an iPad that was launched in November 2012 alongside the first generation iPad mini and that he was the first to adopt the lighting connection instead of the 30 pin connector.
Officially arrested in October 2014, the same year, the second generation iPad Air was released.
Apple provides support and spare parts repair services for iPhone, iPad, iPod, Mac, and Apple TV. for at least 5 years the last time they were on sale through official Apple channels.
When 5 years have passed since the last day they were on sale through Apple’s official channels, the device becomes Vintage, and the company does not guarantee that it will have the necessary parts to repair the device.
When more than 7 years have passed since the last time an Apple product was released for sale through official channels, the device is considered obsolete and Apple cannot repair or provide service of any kind.
- The products are considered Vintage when Apple stopped distributing them for sale more than 5 and less than 7 years ago.
- Products are considered obsolete when Apple stopped distributing them for sale over 7 years ago. Monster branded Beats products are considered obsolete regardless of the date of purchase.
IPad 4 this is not the only product which fell into the obsolete category, since it was accompanied by the Mac mini from late 2012, a device that was on sale until October 2014, when it was replaced by the Mac mini from 2014 .