Why do MSI laptops break so easily?

Over the past few months, we’ve seen literally hundreds of complaints about the build quality of the msi laptops, and not just on Reddit or the like, but also on the company’s official forums, where they haven’t finished giving the customer a satisfactory response. The point is that the problems are multiplying and more and more MSI laptops are having problems… What is going on?

The qualities of MSI laptops

A laptop is designed (or should be) to be carried, allowing the user to play, work or just enjoy their free time anywhere. All laptops have a hinge that separates the screen from the body of the device, in order to be able to carry it more easily when not in use, and this is precisely where MSI laptops cause the more problems: in the hinges.

From what it seems, there are dozens and dozens of users who are complaining that their MSI laptops are causing them problems with the hinges because they end up coming loose or eyelashes break which unites the plastic of the cover with the metal of the hinge itself, in any case causing abnormal behavior when opening and closing the cover of the laptop, leaving it out of square even in the worst case.

MSI is a manufacturer that sells a lot, and if it is, it is because it offers gaming laptops with a few very interesting technical specifications at fairly competitive prices. Of course, if they can do that it is because they sell large quantities of units, but also because of course they skimp on the quality of the components they use (in this case it looks like poor-quality plastics), which leads to problems almost. generalized that we are talking about.

You have to be very careful with this, as a poorly maintained hinge can cause more serious problems, such as the screen breaking if the cover is not square and rests where it shouldn’t (if you look down on it). Almost all laptops have rubber inserts so that the keyboard does not touch the screen with the cover closed, but if this cover is not put on the rubbers, we might run into these problems). In some cases, in fact, the breakage of the plastic was such that the frame completely detached from the screen.

As of yet, no quality issues have been reported in MSI laptops beyond the hinges and overall robustness of the device (that feeling you get just by holding the device with your hands, when it is of good quality it is sturdy and sturdy, but if the exterior plastics are bad it is something that gets noticed) , something that users who have the laptop always open and stuck in the same place they won’t notice, but who buys a laptop to have it fixed and can buy a desktop PC?

Does the warranty cover a broken hinge?

Of course, if a user has purchased an MSI laptop and finds that during the warranty period a hinge has been damaged, contact the company’s technical department. However, whether the manufacturer accepts it or not depends on many factors, since it could claim that has been broken by normal use (as a wear item, like in cars), although normally no hinges should be broken by opening and closing the laptop cover a few dozen times.

If this is your case and the laptop is still within its first year of warranty, we recommend that you contact us. directly with the store in which you bought it so that they are the ones who handle the warranty, as required by law. And is that the user experience with technical support from MSI (at least in Europe) leaves a lot to be desired, and in the end there is a good chance that you will end up with the laptop as you did. .

In this case, other manufacturers such as Dell O Lenovo They do indicate that they cover faults of this type, as long as they were not caused by improper handling of the device (that it was not broken because the laptop was dropped by earth, for example). In fact, there have been cases where Dell has repaired a laptop just because the hinges squeaked …