We give you several methods to end this problem and renew the device.
Upgrading to the latest version of iOS is a natural step in keeping your iPhone in good condition. However, this is an important and difficult process for the device due to the large number of files it has to move. This causes possible failures such as error 4013, although you can solve it if you follow our instructions exactly.
Have no fear, this is a simple process to fix this little error that pops up while updating iPhone. Go step by step as instructed and your iPhone will work as usual, with the new version of iOS.
How to Update or Restore iPhone from Computer
As we mentioned, this error refers to a message that may appear on the screen when you want to update or restore your iPhone. It is essential to specify that this message It will only be displayed if you perform both processes from the computer with the iTunes application. The normal thing is to update iOS from the iPhone itself, but there is a manual option on the computer in case you don’t see the update in the terminal.
To prevent this from happening, it is good to remember how you should proceed so that you do not skip any steps and the process is successful. Be sure to review all the points, maybe the failure is due to an error that went unnoticed:
- On a Mac with macOS Catalina 10.15, open Finder. On a Mac with macOS Mojave 10.14 or earlier, or on a PC, open iTunes.
- Connect your device at the computer.
- Locate your device in the computer. You may need to trust the device to continue.
- Click on “Check for update“.
- Click on “Download and update“.
How to fix error 4013 when updating iPhone
The window that appears in this program refers to error 4013, under the message “IPhone could not be restored. An unknown error has occurred“If so, try the following on your Mac or Windows 10 PC:
- Be sure that iTunes has the latest version from macOS or from Windows 10.
- At the same time, update your Mac or your PC with Windows 10 to the latest version. For macOS, click on the Apple logo and go to “Software updates“. If your computer is equipped with the Microsoft system, follow the path Settings> Update & Security> Windows Update.
- Force restart device, depending on the model:
- On iPhone 8 or later: Quickly press and release the volume up button. Press and quickly release the volume down button. Press and hold the side button until you see the Apple logo.
- On iPhone 7 and iPhone 7 Plus: Press and hold the side (or top) button and the volume down button until the Apple logo appears.
- On iPhone 6s (or earlier) models: Press and hold the side (or top) button and the home button until the Apple logo appears.
- Connect your device to the computer with a USB cable. Locate the device in the computer.
- When you see the option to update or restore, click “Update“, not Restore, to reinstall the software and preserve your personal data.
Explore other alternatives to fix this error
Normally with these steps the error would eventually go away, although some variation might arise in the result of the process. It turns out that you end up updating your iPhone, but it only boots up in recovery mode. If you can’t access the iOS home screen, you should change the roadmap that we have raised before.
In step 4, instead of clicking on “Update“, replace the option with”Restore“This will do a full reset of the device, so it remains to configure it again from the last backup made.
It is also possible that, if the error persists, it is from the iTunes program. The reason could be in a version that is performing poorly or that is not fully compatible with the iPhone that you need to update. Here you have two options: either find a Windows PC to install iTunes, or continue to use the Mac with the Finder.
For the latter, you just need to select the device (connected with the cable) in the sidebar of the program, click on “General“and look for an update for your iPhone. If there is one, click directly on”Update“.
If the problem persists, verify that the iPhone has enough battery and storage space to support the update file. If errors other than 4013 occur, such as the error 9, 4005 or 4014, it will then be time to contact Apple technical service to deal with your case in a more personalized way.
Related topics: Tutorials
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