Finding an Apple product is always fun, especially if it's a gift you didn't pay for. However, the product may not be as you like, either because you think you can't use it or because you already have the same tool.
In these cases, it is better to return or exchange the product. In this article we offer you the various options and options available to change an Apple product or replace one.
What Apple products can be returned?
While Apple is willing to change or return any purchases made in its virtual stores either online For no reason other than the decision to not seek it, there is a huge difference.
If the gift you received is personalized, such as a stamped iPad, you cannot return it because the device cannot be sold to another customer.
Of course, if it is faulty, it is a different matter, as it will be covered by the standard return policy for products with features (albeit customized).
How to return items to the Apple store
If you want to return a device purchased from one of Apple's physical stores, the process is the same as any other inventory: you must carry, in addition to the product, the original receipt, packing and all other installed items.
This can only be done within 14 days of purchase. Obviously, things have to be in the right position for Apple to accept the same exchange or return.
Although Apple is a global company, items can only be returned to stores in the country where it was purchased.
If it is someone else who is paying for the product with a credit or debit card, you will need to take it, because the refund can only be given on the prepaid card.
The exchange is split into the same category, so one will have to make the trip.
If it is a matter of looking for a different color from the same device, or switching to a larger power saving option, we recommend you call your local store and explain it to the staff, since this may not be the case with the product person.
For contact information for various branches and the Apple Store in Spain, click on this link and enter the name of your city or city.
In cases of software, memory and other ways you can only get a refund if the box doesn't open. Alternatively, Apple will offer you a change to another unit of the same product.
Returns purchased items from the Apple store online
If you buy an Apple product online, you'll have more time to pay back.
If you decide not to keep the gift, you should ask the person who bought it to go to the Apple Order status site and sign in with your account. Here you will find a list of Apple products and the option to start the return process.
As long as you indicate in your Apple Store account that you want to return the product within 14 days of purchase, you will have another 14 days to arrange the take or leave item at one of Apple's collection points.
This is scattered across the country and often takes the form of new stores or local supermarkets.
When the return is already configured, you can print the address label to add it to the box. Charges will be made through a courier service that allows the installation of a four-hour period during which the product will be collected.
Alternatively, items left in the collection must be packed within five days of the return process.
If you prefer to talk to someone instead of relying on the service offered by the website, you can contact the Apple Store customer service, which will help you recover. Remember that you must also have a web order order number.
Apple announces that once the goods have been safely received at the warehouse, refunds will be made within 5 to 7 days.
Vacation return policy
Because of the sweetness of the Christmas season and because people buy many gifts for others, Apple offers more shopping time.
Purchases purchased between November 14 and December 25, 2018 can be returned until January 8, 2019. This should be in line with the above general conditions, but overtime makes it easier to buy a gift for someone on Christmas
If you need more detailed information on Apple's recovery, we recommend you click this link Visit Apple's official website.
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