It makes us very angry when we travel by plane and the airline loses our suitcase, doesn’t it? It contains our clothes and other personal belongings that we really need and which, if lost, can ruin our vacation. Elliot Sharod was aware of this, and that’s why placed an AirTag in each of his three suitcases that Irish airline Aer Lingus lost.
Locating a lost suitcase can be solved in two ways: quickly fixing what must have been a mistake or messing up even more by losing the suitcase in a web of thefts and locations. Seeing that was what was happening, Elliot began to publicly display the routes of checked baggage to the airline bearing the AirTag. in a powerpoint.
You know where it is, but you can’t have it
For the non-believers, Elliot posted a video explaining the slides for this Powerpoint on Twitter:
Hi @AerLingus – maybe a PowerPoint presentation on the trip you sent my lost/stolen bag on will help?
I’ve told you several times where it is and you don’t do anything about it.
It was a shocking experience with you pic.twitter.com/105BdEM7MU
— Avios Adventurer 🇬🇧🇿🇦🇹🇷🇰🇭 (@aviosAdventurer) April 22, 2022
In short, Elliot was able to recover two of the three bags thanks to complaints and data from AirTags, but he saw how the third suitcase arrived at an unknown address in central London. Step by step, slide by slide, Elliot explains to Aer Lingus exactly where the bags disappeared and the route they took.
The traveler kept informing the airline every time the bag (and its AirTag) moved:
I have just been informed that it is at this location – which appears to be an address. You delivered my bag to someone else’s property and I have no way of getting in touch with the courier. Please can you reply. This bag contains things from our recent wedding. @AerLingus https://t.co/7AdORyRI3F pic.twitter.com/A08HN4uk7y
— Avios Adventurer 🇬🇧🇿🇦🇹🇷🇰🇭 (@aviosAdventurer) April 19, 2022
Message to @AerLingus – give me back my bag. I told you where it is. It has now moved a few streets down. You gave my back to someone else. It’s stolen. I have a police report with @metpoliceuk raised.
Your response to this is appalling pic.twitter.com/rGzQuiZSY8
— Avios Adventurer 🇬🇧🇿🇦🇹🇷🇰🇭 (@aviosAdventurer) April 22, 2022
As of this writing, Elliot has still not been able to collect the bag and further complains that they have received no response from Aer Lingus. Morale: thanks to the AirTag you can monitor the location of your lost baggage better than the airline itself, but there’s still not much you can do to get it back. At the moment, a complaint has been filed, so perhaps the mess can be resolved with the relevant authorities.
Airlines may be able to find ways to work with users who use AirTags and other equivalent tags. Maybe we would save ourselves a lot of headaches.
Picture | Liu Revutska
