Instagram has a fairly clear set of rules of use, which have recently become even stricter. In the event that any of them is violated, or if the social network considers that it has been done, the user’s account will be blocked. If this happened to you, but you think it was something unjustified, you will have to contact the support of the social network, but it is a bit complicated.
[Instagram bloqueado, no deja iniciar sesión y algunos usuarios están siendo suspendidos]
Therefore, it is good to know the means that exist to have better results in this case, and to be able contact Instagram support. It is usually difficult to get in touch with support on social networks, so it is a task for which we must be patient, but it will allow us to finally have contact with this support, although it seems an impossible task.
official methods
If we need to contact Instagram official support, There are two official ways, so to call it. The social network itself offers us two options, but the truth is that they are not the best. Because if you try to call or email, they usually take a long time to respond, if you get any. But in any case, it is good to know these two options, in case we want to resort to them on occasion.
Instagram provides a support phone number and email, who to turn to in case of problems with the application, such as the one who blocked the account, among others. These are the official channels, but they hardly seem to have any activity in this regard, since in many cases they usually do not give us an answer. They are:
- Telephone number: +1 650 543 4800
- Email: [email protected]
The other option is to contact them through the website itself. of the social network, which gives us access to the help section. This section provides solutions to some common problems on the web, where it is therefore possible to contact them. This is another method that can be used, although like the previous one, it is not something that will always give the expected result. Because you don’t always get a response from the social network. But it is a simple method to follow in this case.
In the Instagram settings, within the application, we can also access help, then go to support. These are the same steps that we follow in the case of the web, so it does not matter if we use it. The idea is that we arrive at the same page, where we can email them with the problem.
Instagram link in case of blocked account
Instagram puede bloquear la cuenta de un usuario si considera que se han saltado las normas de uso. Lo normal es que se mande un aviso primero, de manera que esta persona vaya a poder evitar que se cierre su cuenta. Si se ha cerrado la cuenta sin previo aviso, que en algunos casos más extremos podría pasar, hay un enlace que puede ser de ayuda para tener acceso al soporte de la red social de nuevo, además de ser un sistema más rápido.
El enlace en cuestión es el siguiente, donde se puede entrar directamente al proceso de recuperación de dicha cuenta en Instagram. Aquí solo hay que rellenar una serie de datos que se piden, como el tipo de cuenta (si representa una empresa, producto o actividad en concreto), y luego rellenar aquellos datos que son necesarios para la solicitud en este caso. Entonces ya se puede enviar la misma a la red social, y es el momento de esperar la respuesta.
Esto es algo que puede tardar entre tres y siete días. La respuesta de Instagram te pedirá que les mandes un selfie donde tienes que sujetar un papel en el que hayas escrito el código que ellos te han mandado por correo. Cuando lo hayas hecho y mandado a la empresa, es normal que en unas 24 horas la cuenta vuelva a estar en funcionamiento. Puede tardar un poco más en algunos casos, pero este método parece funcionar bien en estas situaciones, por lo que es la opción más fiable a la que recurrir.
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