Telekom: Internet connection of the provider affected by problems

Are you a Telekom customer? Then you could currently have problems when you try to access the Internet. As several hundred users tell us about our Telekom fault indicator, there are currently problems with the internet.

Telekom has not yet given a reason for the disruption. Large cities such as Hamburg, Frankfurt am Main, Düsseldorf, Berlin and Bonn are particularly affected. How long the disruption will last is currently not foreseeable.

More glitches

In fact, there will be more disruptions on Monday evening. The provider 1&1 is also currently struggling with problems, and not everything is running smoothly at Vodafone either.

Current fault map from Telekom

This disruption map was last updated on May 22, 2023 at 19:07. You can find a more up-to-date version in our Troubleshooter for Telekom. We will also try to help you – as far as possible – with troubleshooting.

Affected cities and regions

• Berlin
• Stuttgart
• Hannover
• Hamburg

Most common disorders

• Other problems (1.32%)
• Internet connection problems (71.49%)
• Problems Magenta SmartHome (3.51%)
• Login (0,66%)
• Problems with the apps (0.22%)
• Website (0,44%)
• Mobile network problems (6.87%)
• Telephone connection problems (9.14%)
• Problems on Android (0.51%)
• Issues on iOS (0.95%)
• Connection problems (4.90%)

Report fault

Fault indicator from igamesnews.de

We continuously measure the availability of Telekom’s servers and services and show you any problems or disruptions. Here you will find the current error status for Telekom, support addresses and reports from the manufacturer about this problem. There you can also see whether the disruption is a local or national problem.

You can always see current faults and problems in our fault indicator. There we list the most important Internet providers, network providers, online games and streaming services for you. You can also test whether there is a problem with your own line with our speed test.