Prime Video: Users report issues, Amazon is working on a solution

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Prime Video: Users report issues, Amazon is working on a solution

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Difficult to log in and play content

Jan Kluczniok-Profile picture
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Obviously, Amazon Prime Video currently has issues. Users report difficulties in logging, selecting movies, and playing content to the Netzwelt fault indicator. Amazon is working on a solution.

Globally, Amazon Prime Video clearly has problems. Corresponding reports have been added to Netzwelt's fault detectors since around 5 pm. More than 500 complaints have been received. For example, users complain that they cannot log in to the application or that the movie has stopped. Similar reports from users around the world can be found on Twitter:

Amazon itself is clearly aware of these issues. The customer service department wrote on Twitter that they are already working on a solution. The services of Netzwelt's editorial department are running normally again. Therefore, please be patient and you should be able to use the service normally again.

netzwelt.de's fault detector

We constantly evaluate the availability of Amazon Video servers and services and show you any issues or failures. Here you will find the current failure status of Amazon Video, the support address, and the manufacturer's message on this issue. There you can also see if the outage is local or national.

You can always see current faults and problems in our fault detector. Here we have listed the most important internet providers, network providers, online gaming and streaming services. You can also use our speed test to test your own line for problems.

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