The simple gesture that resolves payment failure in Apple Pay

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The simple gesture that resolves payment failure in Apple Pay

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Right-click twice, unlock with Face ID and the payment gives an error. You bring the iPhone closer to your face, move the case a little, and just when committing the transaction, error again. You repeat the process a third time and, now desperate, you choose to pay in cash, apologizing for the wasted time.

What’s wrong ? The error closing this digital transaction is surely due to something as simple as placing your payment method in a messy manner.

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Apple’s philosophy is always the same: to transfer the human, physical and analog experience to the digital experience. And no one would think of making a payment with a debit card with no funds or an expired credit card.

Every time you go to make a payment by taking your iPhone to the card machine, Wallet or Wallet, call your associated payment method in a strict order: will use the first card visible in the application. Even if you have others, it doesn’t matter, he will only notice the first one. And Apple Pay won’t work if this card is unbalanced. In short, if the payment method is refused, simply enter the card with sufficient credit to validate this debit. Here is the gesture:

Change preferential card
Change preferential card

It’s as simple as that: you place the card that contains funds first and that’s it. If you are sure that this card is operational but it continues to fail, the problem may be something else: card blocked due to too many unsuccessful attempts.

In this case, a good tip to use it again is to delete it from the Wallet app and re-enter your data from scratch. If the failure persists, you will need to contact the bank associated with this card or the customer service of the service that issued it and ask them to activate it again. This way you will solve the problem.

How to complete the purchase if a pay failed or rejected

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What happens if this failure occurs during a digital purchase, such as songs, apps, or services from the App Store? The solution is also simple. Generally speaking, the steps to make a payment are always the same:

  • Unlock your iPhone or iPad and open the app’Settings‘.
  • Tap your name in the profile picture.
  • Tap the section ‘Payment and shipping‘.
  • Add another payment method and delete the old one, which will reset the payment process.
  • Now try to complete the purchase.

This purchase may appear as a pending order, with its purchase ID. So in many cases you will not have to repeat the purchase process from scratch, just close the one you already have in progress.

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