Helldivers 2 boss apologizes after massive Steam review bombardment

Helldivers embrace as a nuclear bomb explodes.

Picture: Arrowhead Studios

It was a terrible day for Helldivers 2 and the team behind it. Angry players flocked to the co-op shooter’s Steam page to review it like a giant swarm of Terminids after a PlayStation Network login requirement was reintroduced on PC. “Ouch, right in the review,” said Johan Pilestedt, CEO of Arrowhead Studios tweeted after the rating of the successful game in Valve’s own store changed to “mixed”.

“Well, I think that’s justified,” the lead developer continued. “I’m sorry to everyone about how this all turned out. I hope we can do it and regain trust by continuing to provide a great gaming experience.” The statement came after a more formal acknowledgment of the situation Earlier in the day, players were simply told to contact Sony’s support team if they have any questions. Since then, thousands more negative reviews have been received.

The outrage began last night when players on PC noticed that the Sony-published game’s PSN login requirement had returned. Originally removed due to massive server load Helldivers 2In its early release phase, it was the first time many new players saw it. Although it’s a relatively quick and easy process, the idea of ​​creating a second login and sharing their details with the PlayStation 5 manufacturer didn’t sit well with many. It is even caused a mini civil war between the players on console who think it’s no big deal, and those on PC who are irritated and now have to play by another platform’s rules. There is also a Number of locations around the world If PSN is not supported, these players may be banned from the game.

A screenshot shows the review bombing of Helldivers 2 on Steam.

Screenshot: Valve / Kotaku

A screenshot shows angry reviews of Helldivers 2 on Steam.

Screenshot: Valve / Kotaku

Steam’s aggregated review ratings can determine a game’s sales prospects. While Helldivers 2 Since the game has already secured status as one of the best-selling games of the year, any newcomer coming across it for the first time might mistake the mixed review as an indication that there is actually something wrong with the functionality. Valve has struggled to deal with review bombing campaigns for yearsand seeks to increase review submission requirements and filter out fake complaints to protect the integrity of its store reviews.

Pilestedts previous tweet was hit with a “community note” claiming that the customer support page he linked to said that PSN logins on PC were optional, while the for Helldivers 2 was mandatory. Some of the frustration has also led to the game’s community managers being harassed online by angry fans. Not everyone is upset. “As long as I don’t have to download a launcher I’m fine lol,” one player wrote in support of Pilestedt and his team. “Thanks for the great game!”

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