Joyn reports “Content not available”: This is what we know about the problem so far and these are possible solutions (Update: Fixed)

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Joyn reports “Content not available”: This is what we know about the problem so far and these are possible solutions (Update: Fixed)

content, fixed, Joyn, problem, reports, solutions, update

JOY

What’s going on with the streaming service Joyn? There is currently an error message when retrieving content. We reveal what is known about the disorder so far.

Joyn is currently experiencing playback problems.

Joyn is currently experiencing playback problems. (Source: Screenshot Joyn)

Update 5:20 p.m.: The problem has been resolved.

If you want to access Celebrity Big Brother or other content from the ProSieben/Sat.1 group via Joyn, take a look. The streaming service is apparently struggling with a disruption. Instead of starting playback, we get an error message. “Oops! Something went wrong. Asset not available in country” can be read on the screen.

We are not alone with the problem, as many similar messages in the Netzwelt fault reporter for Joyn show. Also on X (formerly Twitter) you can find corresponding posts. The error message says that the content does not appear to be available in our country. Joyn may have a problem determining your location.

Joyn reports “Content not available in your country”

A VPN can help here. With appropriate programs, you can change your location virtually and see whether Joyn will let you play content. A free VPN is also suitable for testing. Otherwise, you’ll have no choice but to wait for the streaming service to fix the problem.

If you currently want to access the live stream of various TV channels via Joyn, you can alternatively use a test like Zattoo. This also offers a free trial month.

Current fault map from Joyn

This outage map was last updated on October 21, 2024 at 5:28 p.m. You can find a more current version in our fault reporter for Joyn. We will also try to help you – as far as possible – to resolve the problem.

Joyn disorder map

Cities and regions affected

  • Berlin
  • Frankfurt am Main
  • Hamburg
  • München

Most common disorders

  • Other problems (3.40%)
  • Login (2,74%)
  • Smart TV (8.03%)
  • App (14,37%)
  • Website (5,39%)
  • Playback (58.13%)
  • Problems on Android (3.21%)
  • Problems on iOS (4.73%)

Report a malfunction

Fault detector from igamesnews.de

We continually measure the availability of Joyn’s servers and services and show you any problems or disruptions. Here you can find the current error status for Joyn, support addresses and reports from the manufacturer about this problem. There you can also see whether the disruption is a local or national problem.

You can always see current disruptions and problems in our fault reporter. There we list the most important internet providers, network providers, online games and streaming services for you. You can also use our speed test to check whether there is a problem with your own line.

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