Vodafone cable network disruption: this is what the provider says

Former Unitymedia customer reports internet issues

April 27, 2020, 9:43 pm Reading time: 1 minute

Vodafone Wired Network currently has restrictions. Former UnityUnity customers in North Rhine-Westphalia, Hesse and Baden-Wurttemberg are affected. The provider is working on a solution.

Since 6:30 pm on April 27, today's Vodafone cable network has been restricted. Many users report this to the Netzwelt fault indicator. At the same time, the provider has confirmed the problem to our editorial team. The cause of the difficulty is a software problem on the server that controls the data flow. The entire statement can be found below:

"Since then, the data traffic on the Kerpen Düsseldorf-Stuttgart ring has not run smoothly as usual. The reason is a software problem in the server that controls the ring traffic. Therefore, individual customers who access the website, stream movies and serials are restricted We apologize for the inconvenience. Technical support is working hard to solve the problem, and new software is currently being imported.

We invite the relevant cable users to express patience and apology for the temporary inconvenience. We know that this involves not only technical maintenance, but also customers who have clear communication needs and want and need to connect to Vodafone cable glass networks. "
Vodafone

Therefore, you must wait for a while before going online again. In previous cases, the problem was usually related to an error on the Vodafone DNS server. DNS server changes may already be a remedy for you. In addition, you can also open a hotspot to use the mobile phone to surf the Internet:

Affected cities and regions

• Stuttgart
• Cologne
• Frankfurt am Main
• eat

The most common diseases

• TV signal problem [3.92%]
• Login [2.04%]
• Internet connection [82.38%]
• Telephone connection [9.15%]
• Website [2.52%]

The fault detector of netzwelt.de

We will continuously evaluate the availability of Unitymedia servers and services and show you any problems or malfunctions. Here, you will find the current failure status of Unitymedia, the support address, and the manufacturer's message about this issue. There, you can also see if the outage is a local or national issue.

You can always see the current faults and problems in our fault detector. Here, we list the most important internet providers, network providers, online games and streaming services. You can also use our speed test to test your own line for problems.