After initial testing made sure the HomePod mini was delivering all the power Apple guarantees despite its small size, the device began to fail in a feature most took for granted. Almost a week after its first deliveries, some users reported problems with the WI-Fi.
In most cases where this error has occurred, affected users report that your HomePod mini will disconnect from the Internet, which causes Siri to respond with an error message saying “I’m having trouble connecting to the internet.”
HomePod mini has trouble connecting to the internet
While the percentage of faulty devices has not been determined, affected users have shared on Apple’s support forums what solutions like restarting the HomePod mini or even restoring its default settings. In both cases, the solution is only temporary:
“I followed the troubleshooting steps provided by Apple, but it comes down to” I’m having problems connecting to the Internet. ” after a few hours. Then it’s normal again. “
Another of those affected shared:
“I also have this problem with one of my minis. Music seems to stream well when I control it directly (it doesn’t play from the phone / device, but it works fine too). However, when I ask you to do something. He says he’s having connection problems. “
Reddit users cited by 9to5mac claim that the problem is limited to the HomePod mini, while other HomePod devices in the same house and connected to the same Wi-Fi connection are functioning properly.
Until now, Apple has not officially acknowledged the problemBut since the HomePod mini runs on tvOS, the company is expected to fix this issue by releasing a new version of the operating system soon.
