It looks like Apple TV + is not going the best of its weeks. After a few days when Spanish Spain temporarily disappeared as the language of choice in the service series, some users now say Dolby Vision level indicates failure or disappear on those screens approved to show this color profile.
Logically, it happens on Apple TV 4K. It's not unusual, it only happens in certain situations but when it does it affects the chapters of the company series. In some cases, as mentioned and a tweet, a particular series is saved from error. They also talk about it on Reddit, Apple support organizations, MacRumors forums and many other tweets.
It's just a color profile, not a series of all the attributes
@ UHD4k I don't know that it's just me but today on my Apple TV 4K when I watch the Apple TV + show (See also the morning game) it is in HDR instead of Dolby view. Used for efficiency.
She is amazing– Djems (@ Djems94) December 6, 2019
We emphasize: the series can still be viewed in 1080p and 4K quality, or in some HDR profiles. Basically the Dolby Vision profile doesn't work properly, so that everyone can watch Apple TV + content on television or screens that don't support Dolby Vision they will see nothing.
Although not confirmed, the problem may be related to the bandwidth required by Apple TV +. It had been said to be him soften is used in comparison with other streaming services, which require high-speed internet connection. So far Apple hasn't said anything about it, though It is expected to be a temporary problem That can be resolved at any time.