An AirTag unveiled an airline!
The AirTag fulfilled to the letter the function proposed by Apple: locating objects. Although some situations seem taken from movies, users of the famous trackers keep sharing the most incredible stories about it. From locating stolen cars to missing luggage, AirTags are for everything.
In one of the most recent cases, an AirTag user shared via her Twitter account Twitter the timeline of the process he went through trying to retrieve baggage lost by United Airlines.
Complaint with all the evidence
A woman identified as Valérie Szybala turned to airline customer service to locate lost luggage, warning those with him that the AirTag left in his luggage informed him of his location in a residential area. However,the responsible staff assured him that “the bag is safe in the delivery services distribution center”.
I just want everyone to know that @United lost track of my bag and is lying about it. My Apple AirTag shows it sat in a residential apartment complex for more than a day. Back by the dumpsters, I found more empty United Airlines bags. pic.twitter.com/fcoq4nj3zb
Valerie slandered. (@vswind) January 1, 2023
When getting a different response to the information provided by the plotter and without being able to deny it by delivering the luggage, Szybala decided to report the situation via his Twitter account. Besides the story, The user has attached some photographs in which she reports that her luggage and other bags were abandoned outside some buildings.
I would like to let everyone know that @united lost track of my bag and is lying about it. My Apple AirTag shows that I have been in a residential apartment complex for more than a day. In the back, next to the dumpsters, I found more empty United Airlines bags.
Despite the shock caused by this complaint, United Airlines has not commented publicly. beyond an initial message from Twitter support asking Szybala for details about his complaint.
Although it seems an incredible fact, it is not even close to the first time that a passenger has faced this situation. In June 2022, a man found his luggage in London. Then, in August 2022, a couple visiting Portugal reported being able to track their luggage outside the airport, also thanks to the AirTag and the surprise of responsible airline staff.
These scenes showed how users took advantage of the AirTag to take action against one of the most dreaded issues when it comes to trusting an airline.
And although in mid-2022 Lufthansa decided to ban them from checked baggage citing possible security concerns, the airline later reversed its decision.