Although the Android Auto system is increasingly mature and is gaining followers to use it as an automotive system, the truth is that it is not free of defects. Problems connecting the mobile phone to the car or failures of the system itself This is one of the most common mistakes you can find.
Even though it can be frustrating, The solution might be simpler than you think. In this article, we compile all the aspects that you need to consider and the procedures to solve most of these problems.
Check vehicle and mobile compatibility
Although the compatibility of cars with Android Auto is increasing, the truth is that not all of them are compatible. They have to be for it to work. For see the list of compatible vehicles You can access the list that Android Auto offers on its website. It is also important that in addition to being compatible, Android Auto is enabled in the car system if necessary.
Once you are sure, it will be time find out if your mobile is compatible. As a general rule, we would say yes, since practically all smartphones sold in recent years are. And the application is available for all those who have Android 5.0 Lollipop and later, which you can check in the mobile settings, going to the system information section.
Update all
What is essential to avoid possible software errors is that it is completely updated. In this case, we are faced with three devices to update: mobile, Android Auto app and car console firmware. Make sure all three have the latest version available, as not having it can cause errors.
- Mobile: To have the latest version of Android, simply go to settings, enter the section System and check if there are any pending software updates.
- Application: open Google Play, tap your photo, go to Manage apps and devices and then in Updates available. There you can update the Android Auto app if a new version is available.
- Vehicle Firmware: method varies depending on the manufacturer. Check the car manuals, website or contact the manufacturer directly to find out the procedure.
Restart and clear cache
There are three procedures that always help to fix various software problems on mobile phones and in this case might help to fix errors with Android Auto.
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Restart the mobile in order to reset all background processes that might interfere with a good connection and the proper functioning of Android Auto in the car. There are several ways to restart an Android mobile.
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Force stop the application from the settings, by going to the section Applicationsincoming Android Auto and pressing the corresponding button to close it completely. You can do this in several ways.
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Clear cache datawhat is done from Settings > Storage > Other applicationsincoming Android Auto then clicking on Clear cache. This cache clearing process removes any temporary files that may cause conflict.
If there are errors in voice recognition
This is another one of the most common errors and unless it is a software problem that needs to be fixed by restarting the application, it depends on the mobile and/or vehicle microphone. You can try it with the lowest possible noise level to rule out that this might be a problem.
Although the most recommended thing at this point is to physically locate the microphone and check if there is dirt. Often, dust can accumulate there, making audio capture complicated. If it is the mobile phone, you must follow a thorough cleaning procedure with tools such as a soft brush, small diameter cotton swabs that do not release lint or other similar non-sharp objects.
You can also make sure that voice recognition is active on mobile from settings. It is possible that permissions are not granted to Android Auto and this is the reason why the driving system does not recognize your voice.
If it is a problem with the mobile phone connection to the vehicle
As we said at the beginning, Android Auto not recognizing the car is one of the most common failures. Fortunately, The causes are usually quite easy to detect.
- Bluetooth Failures if it is a wireless connection. Make sure the connection is properly established from the mobile settings. Disabling and re-enabling this connection can help it reset (in more extreme cases, reset all network settings). You can also check from the Android Auto app settings.
- Cable problemswhich can be confirmed or denied by doing a visual check to see if the cable is in good condition. Although it is advisable to try other cables.
- Problems with the connection portwhether it is the car itself or the cell phone. If when you see that it does not work with another cable, suspect it. Try connecting your phone to other devices such as computers or simply charging it from the wall outlet and if it works, it will mean that it is the car port that is faulty.
If you couldn’t solve the problem
Continuing to experience problems with Android Auto at this point becomes a more relevant issue that, to a greater or lesser extent, is already beyond your control. In this sense, we recommend that try testing the system in another car in order to finally confirm whether the fault comes from the smartphone or the vehicle.
Contact the vehicle manufacturer This is appropriate if this is the culprit. If you think that the breakdown is caused by the mobile phone and you have already examined all possible elements of the settings, perhaps a factory restoration This is perhaps the most convenient way to rule out software errors once and for all.
In Xataka Android | Android Auto does not recognize my car: how to solve all mobile connection problems
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