From time to time, Apple’s web changes to better adapt to new scenarios and contexts that not only surround the company, but also users and technology in general. The change, this time, was very subtle, but enough to realize that right now in the existing drop-down menu above we are currently being shown letters and we see specify the products and services to which it refers.
Apple just made a very subtle but big enough change for us to notice. The redesign only applies to the menu at the top of the screen, rather than the entire page. But it’s done simultaneously in all global Apple stores, and on iOS as well as desktop browsers.
Previously, clicking on a browser in a section like Mac would cause the website to change to show a series of icons representing each device currently available. Now, however, clicking or just hovering over “iPhone” gives you a drop-down menu with text-only product names and related details.
At this time, we users no longer get help on the product which is laptop or desktop as indicated by the icons. In this way, with only the name of the device, your search is clearer and above all, where we can go. not anymore more information can be added next to the product name.
support now has three columns, with specific product support first. Then there’s a general Get Help section that includes online forum discussions, and finally, a collection of helpful topics, covering the most sought-after issues like Apple ID and password.
