Apple has just reported a serious bug that could affect some discs. Apple Watch Series 6watch displays may turn off permanently.
The company has launched a free repair program for affected individuals to provide technical support for affected devices. In principle, these are 40 mm models manufactured between the months of April and September 2021.
This is not the first time that Apple’s smartwatches have suffered from such an issue. A similar bug, known as the Black Screen of Death, affected Apple Watch models of different generations, including Series 2, Series 3, and Series 5 models.
On this occasion, user complaints resonated more strongly with the Series 6, especially throughout the second half of last year. That’s why Apple now admits the problem and launches the free repair program.
To our knowledge, these watches Apple Watch Series 6 touches seem functional in other respects, rendering the usual sounds when the user is full-screen or interacting through the dial. However, they refuse to show anything other than a black screen.
Nothing seems to solve the problem, even the typical system reboots which sometimes help to get out of a jam or a bad clock behavior. They also unlock the paired iPhone, but refuse to display any information on the screen.
How to fix your Apple Watch for free
The repair program only applies to Series 6 units with a screen size of 40mm, also manufactured between April and September 2021. Apple recommends entering the serial number of the watch in the support pages the company.
In this way, the platform will indicate if they are entitled to receive the service for free. Users can contact an Apple Authorized Service Center for repair, or go directly to Appleeither in store or by mail.
Apple hasn’t announced an end date for the program, but notes that affected watches are eligible for free repair for up to two years after purchase.
Remember that Apple has withdrawn its marketing from the web and the Apple Store to leave other models for sale, such as the Apple Watch Series 7, the Apple WatchSE and the Apple Watch Series 3. The Watch Nike and Watch Hermés editions are also maintained.
A final note: although Apple has acknowledged the bug and announced the launch of the service for a relatively small number of models, this does not prevent other models of a different generation from suffering from the same problem.
If you see the black screen of death on an earlier or later version of Apple Watch and the usual solutions don’t work, it’s worth taking your watch to one of the genius bar that the company has in its stores to see what they can do.
Take a look at our list of The best Apple Watch you can buy with shopping tips.
