Apple has just updated its Apple Support app for iPhone and iPad, its biggest technical support service during coronavirus violence. Among the new features, new user interface and black mode compatibility are noticeable.
Most of the Apple Store virtual stores are closed until further notice and this program has become a platform used by many to solve any issue related to their company devices.
The new user interface is clearer and more organized. For example, now all the devices you have are identified and point you to one product help if necessary, so you can request repair or physical service.
Another new feature is the ability to talk to a specialist directly through chat or over the phone. Obviously, you can continue to do all of this on the official website dedicated to it Apple's technical support.
Apple established a good reputation for building a great consumer service at its virtual stores and Genius Bar. Now that shops closed due to COVID-19, this app wants to continue to maintain that customer satisfaction.
At the same time, app development enables us to solve many questions and doubts directly, without the need to talk to an expert, who now has more work than ever before.
In a sense, in the app you will also find step-by-step guides to solve any problem you have with your Apple device. Without a doubt, it is a great platform to help your customers with technical problems.
You can check out all the news by downloading the app now Apple support on your iPhone or iPad.
