The Android emergency service may experience a particular error which has already been confirmed by Google. If Microsoft Teams is installed and while the app is not signed in, emergency calls could be blocked, with the enormous risk that this entails in a delicate situation. Google and Microsoft are already working on a solution.
Mobile phones can call anyone with a phone as long as they have coverage with the operator of the SIM inserted in the mobile (there are also calls via WiFi), but there is a situation in which any network is suitable for a call: the emergency call
Android may crash during an emergency call
Emergency calls on Android 12
As is often the case with very specific errors or “bugs”, a series of circumstances must occur, and some coincidence, for the emergency call to block an Android mobile. Even so, it is a real risk, what can happen and what Google is already patching so that it arrives urgently on mobiles with Android 10 and above
As Reddit users reported, and Google itself later confirmed, emergency calls can block an Android device. if the user happens to have Microsoft Teams installed and this app is not signed in.
According to Google:
“We’ve determined that the issue is caused by an unintentional interaction between the Microsoft Teams app and the underlying Android operating system. Because this issue affects emergency calls, Google and Microsoft are giving the issue a high priority; and we hope that an update for the Microsoft Teams app will be rolled out soon“.
The recommendations to avoid the problem are to uninstall and reinstall Microsoft Teams, update it when the next version is released, stay logged in, and update Android 10 and above with the security patch that Google plans to release on January 4. The latter is more complicated because not all brands update the security of their devices quickly.
Microsoft is working on the solution for its Teams app: update as the new version is released
Although the error is very localized, this does not imply that the risks cease to exist. And, since during an emergency call the main thing is to establish communication, that it is possible that the mobile is blocked is not really good news.
Via | 9to5Google
