We start Friday in the way we least like to start a Friday (or any other day of the week). And that is that a “computer system incident” is generating chaos in Spanish airports as Aena has already confirmed, which also doesn’t provide too many details on what’s actually happening.
As reported by the BBC, it is actually a global bug from CrowdStrikea Microsoft cybersecurity tool for Windows that is apparently causing a multitude of computer systems of all types to crash. This would affect not only airports, but also other companies that use this Microsoft solution.
What is happening and when is a solution expected?
In simple terms, the case boils down to the fact that, according to BBC sources, a CrowdStrike update caused a massive crash of computer systems, affecting dozens of companies in general and airports in particular. Thus, we find Long queues at Spanish airportssince American companies like American Airlines, Delta or United are the most affected.
This is something that can be clearly seen by travelers, who observe the famous blue screen of failure in Windows on airport signs. At present, the check-in and boarding processes are delayed, so of course there will be several flights whose departures will be delayed.
Airports, parking lots, hospitals, banks… Anything Microsoft-related can suffer problems today
They have also been detected issues on other platforms related to Microsoftsuch as the Azure cloud or the Microsoft Store. The falls are even reflected in Movistar systems. There are even those who report problems in banks, hospitals and private companies. Ultimately, it seems that all systems that use Microsoft systems are susceptible to these failures.
Some companies concerned were able to confirm to us that They already have a solution, but it is slow to be implemented. It is said to solve the problem, but it has to be installed individually, team by team, which significantly delays the work.
What can you do until the problem is resolved?
Aena is one of the most affected companies and at the moment they are still working on resolving it.
As it could not be otherwise, CrowdStrike engineers are working tirelessly to resolve this issue. However, It is unclear how long it will take to resolve this problem.. As we mentioned before, despite the problems generated, it is not known whether the origin of the failure is complex or if, on the contrary, it has a simple solution.
Anyway, and even if it may seem frustrating, the truth is that the only thing you can do is wait. You have to be patient and trust the specialists. What you can do is keep an eye on the social networks of the companies concerned, such as Aena’s X account.
If you are one of those affected by the delays, it will also be important that you contact the airline, preferably via social media, as it is likely that their phone lines will be busy due to the large number of calls they will receive. Once resolved, They will provide instructions for claiming online from your iPhone. Again, be patient here too.
Cover image | Wikimedia Commons and Iconduck
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