That’s all you need to know about the warranty that Apple offers on its devices.
Apple has always been known for providing very good after-sales service and effectively resolving issues with its devices under warranty, at least in most cases. The legal warranty for Apple products varies by country, and is available on the Apple website. At Europe officially we have 3 years warranty by law for products purchased from January 1, 2022, as in most European countries.
Apple of course complies with Spanish law, but it does add some extras it’s worth knowing. We have read the warranty document that Apps offers on its website, and we summarize the main points you should know.
How long is the Apple warranty?
The The Apple warranty in Europe is three years from 2022, like that of any other product. However, it is usually the seller of the device that takes care of the warranty, not the brand. That is, if you buy an Apple device from Amazon, the warranty should be handled by Amazon, not Apple. However, Apple offers something called one year limited warrantythat many confuse and do not quite know what it means.
Apple products and all products you buy from Apple, including those of other brands, are covered by a three-year legal warranty against defects of conformity in accordance with the provisions of the general law for the defense of consumers and users.
What is the Apple One-Year Limited Warranty?
Apple offers, in addition to the three-year warranty on the devices it sells, one-year limited warranty on all your devices. That is to say, during the first year, if there is a problem, you can contact Apple to solve your problem even if you did not buy the device directly from Apple. You can request this one-year limited warranty at an Apple Store or through their online support.
Apple logo in one of its stores
In other words, even if you bought your iPhone or iPad on Amazon, through a carrier or another store, during the first year, you can visit an Apple Store to request repair for warranty issues. The second and third year will be taken care of by the store where you purchased it.
Apple provides a one-year limited warranty against defects in materials and workmanship on Apple-branded products.
The Apple Limited Warranty does not apply to products that are not Apple-branded or Beats-brandedeven if they are bundled or sold with Apple products.
Who is entitled to the Apple warranty?
As indicated in the General law for the defense of consumers and users, only consumers, natural or legal persons, who have acquired the product for use not related to a commercial, commercial or professional activity They can take advantage of the official guarantee. In other words, a company or a (self-employed) professional who was able to deduct the applicable VAT is not entitled to benefit from the guarantee.
What does the Apple warranty cover?
A product warranty covers everything alteration of its usual use due to a manufacturing defect. In other words, if a device is dropped and broken, it is not covered by the guarantee. However, if the battery has degraded beyond normal, Apple will replace it free of charge. Of course, if the device has been modified internally, the warranty is no longer valid.
It is not easy know exactly what is covered by Apple’s warrantybut basically it boils down to anything that has degraded beyond expectations or stopped working.
- Battery: Apple assures that the battery will retain 80% capacity after two years of use, if this is not your case and the battery is degraded, you will be entitled to a free replacement.
- cameras: If the camera has stopped working and it is not due to a shock to the device, it will also be repaired for free.
- Buttons don’t work.
- charging issues.
- Internal screen damage.
- Coverage or Wi-Fi issues.
- water damage: Officially, Apple does not cover this type of damage, although there are times when they may make an exception.
Can an iPhone repair be covered by the warranty?
How do I claim the warranty on an iPhone or other Apple device?
Apple has different forms of contact to claim the warranty of our device. In each of them, the specialized technicians will be able to carry out a remote analysis of our device to fully understand the problem and be able to solve it.
From an Apple Store
The the easiest way to claim warranty of an Apple device comes from one of its stores. If you have one nearby, we advise you to make an appointment from the Apple site so that one of its technicians evaluates the problems encountered by your device.
From the Apple site
From Apple’s support website, you can also get help by chat or phone to try to troubleshoot your device. You will be able to describe your problem and Apple technicians will test your device for any faults.
From the Apple Support app
The Apple Support app has a utility and functions similar to those found on Apple’s support website. From the device itself, we can obtain the instructions for using the warranty and receiving technical assistance.
From the toll-free Apple customer service number
Apple has various customer service phone numbersyou can try calling one of them:
- Apple Customer Service: 900812703
- Apple Store customer service toll-free: 900150503, Monday to Friday from 9:00 a.m. to 8:00 p.m. and Saturday from 9:00 a.m. to 6:00 p.m.
That’s all you need to know about the warranty offered by Apple. It should be noted that the laws are different in each country, so the warranty period offered may vary considerably.
Related Topics: Apple
Sign up for Disney+ for 8.99 dollars and without permanence
Table of Contents
