A few hours ago, Xiaomi made it official: it closed the official website and the POCO application in Europe in a decision that, if you are a fan of the firm, you own a mobile of this brand or are considering one have one, or simply and simply you had accumulated POCO Points and you were thinking of selling them soon, raises some concerns about the future of POCO.
Although the summary of everything is that Xiaomi has chosen to simplify everything and there should be no panic according to its statement, it is normal that some questions arise regarding the brand’s devices and the purchase channel of the site and application with their respective bonuses. In this article, we try to resolve the most frequently asked questions regarding POCO website and app shutdown.
Is Xiaomi ending the POCO sub-brand?
No. Neither mobile phones nor POCO support are in danger according to Xiaomi’s note. It is simply a relocation with the objective of ‘offer a wider range of products and better services to all fans of the POCO brand‘.
The idea is that content from the POCO website and app will be directed to www.mi.com/es/ and Mi Store respectively. That’s to say, everything is moved: the shopping experience, personal center, customer service, after-sales service and other products and services currently offered
When will the POCO website and app close?
The permanent closure of the POCO application and site has a deadline December 31, 2024but we have already told you that its functions will be gradually deactivated.
From what date will the POCO site stop receiving orders?
But even if the total closure comes at the end of the year, it won’t be an overnight goodbye: from October 21, 2024 All sales on the site will cease and all possibilities to place an order will disappear.
When will I be able to purchase Xiaomi products on mi.com?
If everything goes from the POCO site to the Mi.com site in general, there is also an integration schedule: before December 12, 2024 Products, orders, reviews, points, returns and after-sales service will be uploaded so that you can purchase, use bonuses or return products. Even coupons will stop being issued on one site and go to another.
What happens to my POCO points?
Nothing: they go from one place to another, but will not lose value or validity. Thus, once deactivated from the POCO site and application, they will be reissued with the same amount and will have the same validity as before, including the 52 days from October 21 and December 12, with the corresponding Mi .com conditions .
By | Xiaomi World
Cover | POCO Web and Open Icons created by Smashicons – Flaticon
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