How often have you given a phone, tablet or computer to a family member or friend? They certainly won't be few. Whether it's Christmas, birthday gifts or any other festival, tech gifts are always one of the stars. Now, making these kinds of gifts carries its own risks and doesn't mean that they leave a significant gap in our portfolio or bank account, but that we can be the professional service of that person.
The fact of knowing about technology devices is beyond the average and the fact, the fact that we made a gift, it does precisely the official function of technology. Without discussion. In the case of smartphones, that when I configure a device, that when I install apps like WhatsApp or Instagram, that if Wi-Fi doesn't use me … the problem is not the first phone configuration mentioned, but such questions are questions that will be asked later, many of them are impossible to solve or solve without seeing the terminal.
Is there anything we can do not to be a technical service without going wrong with a family member or friend? Let's try.
Tips for not answering technical questions all day
Personally, there are not a few cell phones or pills that I have given and / or recommended over the years, especially to relatives and people I know. This has added to the fact that I have always been passionate about technology and to bring it back to work on an Android news platform such as Andro4all, It has made me a person who can be asked any technical questions. I had little to do with being a lawyer to get a free legal consultation, but now I have no expertise.
Well how can we solve this? The simplest thing is not making a technical gift, which eliminates the root problem. If I didn't give you any such gift, you wouldn't ask me anything related to it. But we will be far from nothing.
The first thing we can do is buy devices with good support and warranty. Some products like Apple allow you to hire extras like Apple Care, which, although expensive in some way, depending on the user intended for the offer, even if it's not required. Another important thing is to buy them from stores we know that in the event of a problem, they can take them to fix it. If we ever do it online, it's almost always recommended to do it on Amazon because we know its after-sales service is best. This way, if our dear friend or family member doesn't know how to solve a problem, you can always take it to a product or shop where we bought it for a diagnosis or just change it.
The fact is that the above applies only to fat problems. What to do when concrete questions are easily resolved? We will try to educate the user. What I usually do is send information from Google and the tagline, "I don't even know about your problem but I found this on Google". After answering two or three times, they will not ask again and they will definitely be looking for a solution online. In case they keep asking … the simplest answer is "I don't know, this is the first time we've ever seen" the most accurate thing. They are always tired.
In short, technical know-how and especially dangerous calls. There is nothing wrong with trying to help others, but be careful about becoming a legitimate professional service person. Because you know some of them shake hands … and take your whole arm.
And you, what excuses do you have for not having the professional service of your family or friends?
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