Your smartwatch or activity tracker is not receiving notifications from the phone? No problem: we’ll help you get there step by step all reviews arrive at your wrist, including WhatsApp messages and phone calls.
One of the biggest advantages of using a type accessory portable or “portable” is that it allows you to see what is happening on the phone without taking it out of your pocket. Read the latest WhatsApp message, know if an email is important with the notification that arrives on your wrist or find out who is calling: mirroring notifications to your watch or activity tracker saves time and distractions. As long as the notifications arrive, of course, there are times when the notifications don’t stop working.
The smartwatch app needs access to notifications
Access notifications for a Samsung Galaxy Watch
It doesn’t matter the brand of the device, whether it’s a Samsung Galaxy Watch, Huawei Watch or Xiaomi Mi Band: all the apps that manage these devices need to access mobile notifications. This is essential to reflect them on the wrist: if the app doesn’t have permission to read notifications, they will never reach your watch or bracelet.
The application that manages the “wearable” usually asks for access to notifications when you configure the device for the first time. In case you have not given your permission to the app, or if you are unsure whether you have granted it, follow these steps:
- Go to your Android settings.
- Go to ‘Applications’.
- Click on the three menu items and select “Special Access”.
- Look for the “Access to notifications” menu: once you click, you will see all the apps that have requested this permission.
On the left, access to notifications on Huawei watches and bracelets; right, authorization for Amazfit devices
- The application of your connected watch or activity bracelet is in the “Access to notifications” list. In case you don’t have permission, give it to them.
This is the first step in troubleshooting notifications. Have you already configured authorization? Let’s go on.
Ignore battery optimizations
Android has a battery optimization system that limit background apps to save mAh. Since the apps that run the watches should still work, it’s very common for notifications to stop reaching your wrist just because the system has loaded the service active. So this is the second step required to troubleshoot the watch prompts.
To skip battery optimization in your “laptop” app, do the following:
- Go to your Android settings, enter ‘Apps’ and find the app on your device (Gear S Watch, Mi band, Fitbit Versa …).
- Go to the app options and locate the menu ”Optimizing battery usage‘(or’ Battery optimization ‘).
- Select the application from the list so that the system does not optimize it.
Adding the smartwatch or bracelet app to the list of unoptimized apps the system will not shut it down when it is running in the background and needs to free memory. Even if it is likely that, despite everything, the app on your watch will quit: it will all depend on the size of your device’s RAM memory and which apps you open in the foreground.
Have you prevented the system from optimizing the battery of your “wearable” app and notifications still don’t reach your wrist? We will continue.
Activate the notifications that interest you
You have to choose all the apps from which you want to receive notifications
You may have enabled notifications for your accessory’s app and it may no longer be optimized for battery consumption, but notifications will not reach you for this: this is very common for them. applications that interest you are not yet authorized. You can check it from the application of your “wearable”:
- Open the application that manages your “portable” device. It can be Xiaomi Mi Fit, Fitbit app, Galaxy Wearable, Zepp, Huawei Health or any other: all have a similar function .
- Enter the device settings and find the notification management: a list of apps should appear with a marker to activate each separately.
- Make sure the apps you are interested in are active in sending notifications. For example, it’s common that you don’t have WhatsApp, Facebook, Twitter, and any other active social network or messaging app that you need constant alerts from – this is one of the common reasons why important notices are not received.
With the previous three steps, you should receive any notification on your wrist when it reaches the mobile. This, yes, the phone must receive it before: if you do not have coverage, you have no data or the connection is not working properly, you will not receive any notification, neither to the smartphone, nor to the smartwatch or the bracelet.
Other ways to troubleshoot notifications issues
With the previous three steps, you should have resolved any issues with notifications on your smartwatch or activity tracker. Even so, other situations may arise which also prevent notifications, let’s see how to largely resolve them.
- Restart the mobile as well as your “laptop”.
- Make sure your bracelet or watch is well connected to the phone via bluetooth.
- Turn Bluetooth off and on again and make sure the device connects.
- Do not delete the notification that appears on the phone because the app is running in the background.
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