We are faced with a unique situation and urgent action must be taken. Apple has been forced to shut down all Apple stores in the world for weeks to try to avoid infection and this could be a major problem for users. Yes, it is true that it may not be the right time to buy a new device, there are some very important things, but, What if my iPhone breaks and I need to fix it?
It can be very important as you may have to use your devices to work, iPad and Mac can be is very useful in these times of telephone communication and if they are damaged they can cause problems.
What should you do if you have to fix your Apple?
It is a soft problem and the first thing to do is analyze it in depth. If it's a minor problem and you can continue to use your device normally, Our advice is to wait a few weeks until everything is done normal and the Apple Store reopens.
But if your issue is serious and your iPhone, iPad or Mac needs immediate fix, Apple still offers us repair options.
Contact Apple Support
Although work in the Apple store has been temporarily suspended by the virus, the support center is still full. This means you can contact Apple Support by phone or chat at Apple's official website to ask any questions.
In the event that you have to make an app repair, they will tell you how to proceed as soon as possible. An angel from Apple will download your device to your front door, they will take it to repair and will return it to you once it is repaired. However, due to current conditions, this process may take longer than usual depending on the device. it may take 3-4 weeks to get it back to you.
It is also possible that some Repair centers authorized by Apple they are currently active, depending on your city you should try to contact to see if you can send or save your phone. From the Apple support website you can also find these services.
If your device is already configured, how can you find it?
There may also be another problem, if your iPhone, iPad or Mac is already in trouble for repair and you are scheduled to pick it up in the next few days at the Apple store, that will probably not happen. However Apple made sure before closing stores that this would be resolved reports that "If your device is ready to be picked up or waiting for parts, a team member will contact you for details."
We do not know how Apple will proceed in each case, it is possible that in some countries you can go to the Apple store to download it or close it, but for some like Spain this is not possible since you cannot go off the road without specific problems. . In this case Apple will be in touch with you to send the optimized tool homeAlthough you can always see the status of your repairs and talk to an expert from Apple's support website.
As you can see Apple continues to offer options for repairing your iPhone, iPad or Mac In addition, this seems to be linked to the associated facilities to ensure that there are no problems with the repair. If it's important, these are the steps we should follow, but if not, we repeat, it's best to wait a few weeks.
