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How to troubleshoot issues with HomeKit devices

devices, HomeKit, issues, troubleshoot


The standard Apple HomeKit provides a convenient and easy way to connect all digital home products and recognize them from a common location without having to use a dedicated app in each case.

Therefore, HomeKit allows you to light up the lamps remotely, interact with accessories, control plugs and adjust the default from your iPhone, iPad or Mac depending on your habits.

However, there are times when HomeKit doesn't behave properly and causes the app to issue a scary "No Response" message. What can you do? In this article we have included all possible scenarios you can do to solve the problem.

Start with the basics: Wi-Fi and Bluetooth

Most HomeKit accessories communicate via Wi-Fi or Bluetooth. If they are not enabled on your device, you will not be able to communicate with your HomeKit lights and your smart plugs.

Open the & # 39; Settings & # 39; section and click on Wi-Fi connection to make sure wireless connection is enabled and connected to your home network route. Go back to the & # 39; Settings & # 39; s menu and press Bluetooth to make sure it is also activated.

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If you see that everything is going well, you should also check that your wireless network is not working. Start the Safari application and try loading the web page with the Safari or Chrome browser, as you like.

If the Internet connection to your home is low, this may affect HomeKit and you may need to resolve the issue in the recommended way to communicate with your provider or ISP. Usually restart route It could be a good start.

Check that you have signed in to iCloud

After verifying that Wi-Fi and Bluetooth are working properly, make sure you are signed in to iCloud and that & # 39; Home & # 39; are enabled for your account. Start the aplicación Settings app, tap on your iCloud profile (at the top of the screen), select iCloud and make sure & # 39; Home & # 39; it works.

Update to the latest version

Apple recommends that users have a hard time with them software or devices update them to the latest versions of both iOS and iPadOS or macOS to own hardware outdoor activities bugs or errors

To find this on your iPhone or iPad, start the & # 39; Settings & # 39; Settings and select & # 39; General & # 39; then select & # 39; Software & # 39; to check if there is a new version of iOS. On Mac, you have to start & # 39; System Settings & # 39; Software updates & # 39 ;.

If you have experienced problems with HomeKit after updating your iOS or macOS software, there may be an error in the software. The new update should fix it so it's worth continuing the troubleshooting process to confirm it.

Used something different?

If you happen to have trouble communicating with your accessories using your iPhone, have you tried using your iPad or Apple TV? If you find that you can control your HomeKit products using a different device, you may need to uninstall and reinstall your iPhone.

Make sure your device has backup on iCloud or iTunes, and launch the & # 39; Settings & # 39; Settings, & # 39; Reset & # 39; and delete all content and settings.

Once your device is completely removed, you can restore it to a backup to resolve a HomeKit related issue.

Check if your accessories work within the manufacturer's app

While the Home app is ideal for connecting all of your HomeKit resources, you can also control your products using each manufacturer's app. This can be useful when solving a problem with HomeKit.

If you have trouble controlling your other Hue bulbs, for example, try starting the Philips Hue system and see if you can interact with the lights. If so, it's probably the problem with HomeKit and your iCloud account, not the actual entries.

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If so, two tricks may be helpful. First, restart your iPhone, iPad or Mac to see if this makes HomeKit back online. Speaking of iCloud issues, it might also be a good idea to go out and re-enter your iCloud account links.

You can do it in the & # 39; Settings & # 39; App. Tap on your iCloud profile at the top of the screen, scroll down and select & # 39; Uninstall & # 39; If you can't communicate with your services using the Maker app, reset it hardware.

Restore your Hardware

How you do this will depend on the type of add-on you are facing, so check the manufacturer's guide for how to proceed.

Owners of Hue, for example, will have to restart their Philips Hue bridge to see if that reunites. You can do this by disconnecting the jumper from your power supply and reconnecting it later, or by pressing the reset button.

Final tip: delete and add it again to & # 39; Home & # 39;

Have you tried everything else and nothing works? The final step is to permanently delete and add the app to your & # 39; Home & # 39; program. It's really a last resort, because you'll need to pair your accessories and replicate all the scenes within the HomeKit program.

To delete and reinstall, start the program and click the home icon in the upper left corner of the screen. After that, scroll to the bottom of the configuration screen and then tap & # 39; Delete & # 39;

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When you return to the Home & # 39; Home app, you will see that you can add your own compatible Home devices.

Still having HomeKit issues?

If it turns out that you have followed everything we've done step by step and you can't communicate with your HomeKit devices, there may be a problem with your hardware that cannot be solved by solving the problem i software.

Our advice, then, is to contact the manufacturer for additional assistance, which may include returning your receipt if it is still valid.

Additionally, if you are able to communicate with your services within the manufacturer's application, and you feel that the HomeKit problem, Book an appointment at Genius Bar from the Apple store nearest to your location, where you can get help and support.

Now that you have your accessories running again, you'll be ready to add new ones. Read our summaries the best HomeKit security cameras where you will find various models and buying tips on how to protect your home.



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