If you are unlucky enough to break a cell phone that is still in good condition, there are only two options: have it repaired or, if the price is very high, buy a new one. In Europe, many people opt for the first solution if the mobile phone was purchased recently or if it still has a useful life ahead of it.
Ultimately, purchasing a new device can be a significant expense that isn’t always necessary. However, if this is to be achieved, it must be taken into account that it is convenient to perform other actions on the device
Not only can this help Monkey staff do their jobs better, but it also significantly improves the security and privacy of the user who owns the device.
Essential steps before sending the mobile
From the moment the technical service receives and analyzes the mobile until its owner recovers it, it passes through many hands. It doesn’t have to be bad, but it’s true that, When you’re away from the device and can’t monitor it, it never hurts to take precautions..
Therefore, eliminate from a device all types of sensitive information that we have previously saved on it. Important photos, videos or documents should disappear from the device. The same thing happens if you have logged into applications such as banking or social networks. In fact, in this sense the best option might be restore the device to its factory condition
Unless otherwise specified by the repair shop itself, no type of accessory should be included with the device. The same thing happens with micro SD cards and SIM cards, which must be removed before sending the mobile. Indeed, the return of any of these items is generally not guaranteed if they are sent with the device.
Repair mode
Some Android phones, such as the Google Pixel, have an option called Repair Mode in Settings. This serves precisely to enable a secure environment in which no one can access the personal information of the phone, if I can access certain functions of its hardware to verify that everything is working correctly.
It is located in the System section, and to use it, as indicated in the configuration, it is necessary to have at least 2 GB of available storage. Any changes made in this mode will not be saved when you return to the normal state of the device, including downloaded files, which will be automatically deleted.
Just after activating it by entering the normally used screen unlock method, the device will restart by entering this mode, which may take a few minutes, but it can provide great protection against other people.
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