What a time it was when to set up a TV you just had to tune the channels, adjust the contrast and brightness and nothing else. For a device, increasing the options means more possibilities and more customization, but also more paths to get lost. If you’re also a low-tech person, you’re making the situation worse for me. This isn’t the first or last time I’ve had to answer questions and fix issues on my parents’ phone, so when they took the plunge a Smart TV, the television has become another potentially problematic device.
Yes, you configure the Internet, you install the applications you are going to use and if they have a Smart TV with Android TV/Google TV, it is also a good option to put a minimalist launcher on it. But even if you leave everything ready to go, things still happen: going in where it doesn’t belong, enabling the wrong option, disabling something else. So I made a decision: Install an app to control your Smart TV remotelyessential for someone like me, who lives hundreds of kilometers from his family home.
How to solve problems remotely on a Smart TV: with AnyDesk
Its name is AnyDesk, it’s free, it’s available on the Google Play Store and it’s multi-device, so you can be installed (and used) on mobile phones, tablets, computers and of course on Smart TVs How is the case. Specifically, on TVs equipped with Android TV or Google TV. But for this operation you will have to install it on your mobile (it can be an Android or an iPhone, as I used it) and on the TV with the AnyDesk Ad1 plugin, also available in the Google Play Store.
Opening the app is a bit tedious due to the number of notifications This jumps out at you, even though it makes sense: after all, giving someone else permission to control your TV is worth thinking twice. However, in reality, no one can enter the device, only a person with a certain digital code.
Because in fact this is the first thing to do: when the TV screen displays an address (a string of numbers), you will have to write it on your mobile phone to connect the two devices. Once connected, in the authorizations section some will appear with a padlock because they are blocked and precisely some of them interest us for remote control.
To do this, you will have to go to the settings menu on the left and there in ‘Security‘ > ‘Interactive access‘and there mark’Always allow connection requests‘. The idea is to have full access to be able to deal with possible problems.
After gaining full access with this ID code and the appropriate permissions, another notice and a countdown will appear for the login to be completed successfully.
From here, The number of options it offers is striking: You can use the TV as if the mobile phone were a mouse, its settings can be accessed without problems, tasks such as recording the screen or taking screenshots are possible. But the important thing is that any section of its configuration can be changed as if you had a remote control in your hand (even if the precision is not always the best).
And that’s it: if a problem is detected, they notify me and taking a look to take action is quick and easy, like deleting problematic applications or updating others. If at some point we want the cell phone to stop controlling the television, it will be enough to Sign out.
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