Anyone who needs a hand from the Apple Support app in the last few hours, may have believed that you were pressing the wrong icon. And that is, a few hours ago the app was updated a new advisory interface for iPhone and iPad users. Without a doubt, the right decision, now that the obvious technical and phone support is just another option for customers, given Apple's temporary closure.
From now on and through the updates made to version 4.0, users will be able to get better directions to troubleshooting their devices correctly. In addition, the new interface also works black mode support.
Apple is improving its support system
According to Apple notes, this new version of the Apple Support app makes it easy for users to find step-by-step troubleshooting guidelines for their devices. New "Products" display again simplify the information search process
In addition, the interface ensures a "new and improved" experience to communicate with Apple's sponsorship through interviews and phone calls. In this way, Apple makes sure that customers are advised step by step, by the technical staff of the company where the help guidelines are inadequate.
Apple introduced the iOS support system in December 2016, as an alternative to getting the needed support for company products in one place. The Apple Support app is intended provide personalized access to solutions for all your products and servicessuch as managing your subscriptions, resetting your Apple ID password, and more.
