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As always, for these radical changes or ideas as surprising as this one, Google will have its reason to introduce now a chat button next to the call.
That is, if you are going to call a phone number, yes it’s a company, you will find a chat button so that you can quickly message her and ignore the direct call.
When making the call, use the chat from your mobile
New generations come with other ideas and the use of mobiles allows them to interact in a different way that we have always been used to. That is to say they prefer to use the chat to use the phone call.
This is what the Google Phone app looks like with the chat button
Android Police
In the latest beta of the Google Phone app, a chat button was included next to the call button that appears when you navigate to make a phone call to a business or commercial establishment.
This chat button will only be visible when you contact a Commercial establishment already verified by Google. We all know that Google Maps Sheets For businesses, they work very well and have the particularity of being able to receive messages that businesses can respond to.
A direct message to businesses on Google Maps
In fact, from the app Google My business on Android, companies can update their information, timetables
Apart from the fact that even from Google search you can get in touch with a company, so this new chat button would serve in the same way so that from our mobile we use the possibility of chatting instead of calling the phone.
The chat button is available in the beta program of the Google Phone app which you must download from the Google Play Store. An interesting proposition to help customers use a different way of wearing in contact with companies.
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