It doesn't matter if you've taken steps to avoid advertising calls; I'm sure you'll always have them. The worst part is that those who call us no longer just want to sell us something; They are probably also trying to trick us into stealing information and money from our account.
Phone scams are becoming more and more common and there is little users can do to avoid them. The good news, if you have an Android mobile, is that Google has the best spam protection and the scams we have seen; Its messaging and phone applications are able to detect calls from reported numbers or suspicious messages and allow us to block them instantly so that they no longer bother us.
However, this system is not perfect, and sooner or later we will take a call that we should not have taken; The good news is that we can prevent them from calling us again and help other users detect the scam. As they discovered in Android Authoritythe latest version of the Google Phone app includes references to a new system for reporting phone scamswhich will be activated if the application detects that it may be a suspicious call.
The future update will improve the call blocking system, including a questionnaire for us to answer so you can block future malicious calls. For example, one of the questions the app can ask us is “What did the scammer want?” » and we can choose that it wants our name, that we downloaded an application, that we need to make a payment or that it asked us for the password.
These are all questions that a scammer can ask us, and which we should never answer the phone no matter who he claims to be. A common tactic used by fraudsters is to impersonate an employee of our bank, who needs certain information to protect the security of our account; However, we must remember that no bank will ask us for the password, the PIN of our card or the installation of an application on our mobile phone.
In fact, this function of the Google Phone application will also allow us to indicate who was pretending to be the scammer. For example, we can indicate that the scammer was pretending to be a police officer, a government employee, or even a friend. We will also have the option to click “something else” and write down exactly what the scam attempt looked like.
The data obtained in this way can be used by the Google app to block future suspicious calls, even if they come from other phone numbers. Although the application already allows you to block phone numbers, with this information it would be possible to further limit the operations of scammers.