The “right to repair” may become a real nightmare for manufacturers, but for users it is an important piece of legislation that will significantly increase the warranty period, especially for mobiles passed into after-sales service.
The European Parliament voted in favor of Legislation strengthening “right to repair” laws November last year. Today, a provisional agreement has been reached in the legislation, which offers many benefits to users, but requires manufacturers to invest more resources.
There is a key point in the legislation presented by the European Parliament, which is that the Manufacturers will have to extend the warranty period
Currently, in Europe and Europe, a two-year warranty period is offered and, with this new legislation, users would be encouraged to passed through after-sales service to repair their mobile phones, knowing that this deadline is extended by an additional 12 months.
No to second-hand spare parts
There are other very important aspects of this new legislation that concern how some companies, like Apple itself, operate with components that need to be repaired or simply replaced. Precisely, they delegate to third-party stores for the repair your products with second-hand components. With this new legislation, this logistics will be avoided in the repair of Apple products. It would look like this:
- Manufacturers must provide details on the components to be repaired from their website.
- Components available for repair They must be available and at a “reasonable” price.
- The use of second-hand components is prohibited or 3D printed.
- Manufacturers are forced to repair their cell phones be completed within a timely manner and at a reasonable price (if the repair was not free). If this were not the case, the consumer would have the option of choosing between repair or replacement of the product if it were found to be defective during the warranty period.
Also, European legislation would introduce a standard repair information form For after-sales companies, this information would be free to the consumer, but would allow repairers to charge extra for product diagnostic service.
Finally, the European Union projects cited in its press release, according to Android Authoritythey would offer an online repair platform with a list of the different services available in Europe. A legal pressure that should serve as an example for other markets, because it is the only way for companies, or in this case technological giants, to finally increase the investment of resources for an experience that must motivate the repair of products. to replace them by purchasing a new one.
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