Generally speaking, Apple tries to explain itself when it tells you to download a file, install an update, or do something else. Our readers have warned that this is not the case when you find yourself in any of these situations:
- You’re using iTunes on Mojave or an earlier macOS.
- Your iPhone or iPad is using a version of iOS or iPadOS released later than the version of macOS (for example: Mojave and iOS 14, or High Sierra and iOS / iPadOS 13 or later).
- You connect your mobile to your Mac using a USB cable.
iTunes will show you the following dialog box: “A software update is required to connect to your iPhone.” You are presented with three options in the form of a button: “More information”, “Later” and “Install”. Some readers and forum users have noticed that by clicking on “More Info” nothing comes out.
This has led some to believe that clicking “ Install ” would initiate the Big Sur installation process, since they are using an outdated version of macOS. Fortunately, this is not the case, but I understand the concern.
The explanation could be clearer. ITunes is missing a component needed to interact with iOS 14 and iPadOS 14, and a file must be downloaded to complete this installation process, and not a simple download, which could run in the background (at least I think).
The dialog could also be more specific: “This version of iTunes requires an update for Software to connect to your iPhone with iOS 14 installed ”.
In some cases, some have found that clicking “Install” and following the instructions does not work. In this case, you need to close iTunes and disconnect your iPhone or iPad, then reopen iTunes and reconnect your device. If that also fails, your next option is to restart your mobile or Tabletas well as your computer.
For more tips on using the program on your Apple computer, don’t miss our guide on using iTunes on Mac.
Original article published in igamesnews US.
