Update: WhatsApp started working again for many users from 8:40 p.m. in Europe. Other people took longer to access the service again, but a few minutes later the platform returned to normal. |
If you’re trying to communicate via WhatsApp and the app doesn’t seem to be working, you’re not alone. The instant messaging service suffers from problems on its serversso the service is down.
Thousands of users are reporting issues with the app, in many parts of the world. In Europe and Latin America, at the time of publishing this article, the service does not allow you to send or receive messages, let alone start video calls. The outage was also recorded by the Downdetector platform.
The fall of service It started at 7:45 p.m. in Europe, approximately. The company the problem in a publish on X (Twitter) and assured that he was working to resolve it.
In addition to WhatsApp, Instagram and Messenger also have problems
When WhatsApp is down or experiencing a problem, it usually means that other Meta platforms are also malfunctioning. And this time is no exception, knowing that the problem is rooted in the Meta servers.
It is for this reason that in addition to WhatsApp, Instagram and Facebook also suffered connection issues, which made it difficult to use these platforms. If you’ve tried sending a message via Messenger or accessing Instagram and haven’t been able to, here’s why.
About thirty minutes after the platform started experiencing issues worldwide, some features started to become available again. Sending and receiving messages returned first, but features like the ability to see if a contact is online or their last connection took longer to return.
Crashes or breakdowns of this type in WhatsApp do not happen all the time, but only occasionally. In such cases the only thing we can do as users is wait until the service is available again, or if we need to communicate, we can use another messaging app, like Telegram, or simply send a text message or make a call.
In Xataka Android | WhatsApp does more than send messages: 13 little-known tips
In Xataka Android | How to use bold, italic, strikethrough and monospace in WhatsApp