Meta suffered its second major app failure in just a week, while Instagram was inaccessible to many users yesterday. What is curious is that, unlike WhatsApp, which simply “fallen”, on Instagram the problem was more complex.
[Probamos la app que Instagram no quiere que uses: así es The OG App]
Technically, Instagram was still working. We were able to open the app without issue and connect to the servers; but as soon as we tried to connect, the app wouldn’t let us. Worse still, in some cases, users attempting to log in were suspended indefinitely, losing access to their account.
why instagram fell
Finally, last night, users started realizing that they could already access their Instagram account without difficulties. The company itself admitted that it was all the fault of a “bug”, a technical failure of its platform which had blocked access to users.
As usual, Meta didn’t give many details about exactly what went wrong, but several possibilities can be inferred from the official announcement. To start, Instagram claimed it was a “bug”indicating that the developers had probably deployed a new version of the software on the servers, which blocked the users.
Instagram has also confirmed that the issue affects users from different parts of the world. Unlike other occasions, where some servers were affected and others were not, the “bug” spread to all Instagram servers and therefore affected everyone equally.
We’ve fixed this bug now – it caused problems accessing their accounts in different parts of the world and caused the number of followers to change temporarily. Sorry! 😵💫https://t.co/Q1FBOEI97D
— Instagram Comms (@InstagramComms) October 31, 2022
Even if your account was not blocked, this “bug” also affected you; although you may not have realized it, many “influencers” have complained because they had lost a lot of followers. In some cases, users have lost hundreds of subscribers overnight, which has seriously affected their reach on the network.
Logic. The followers we lost are users who were wrongly blocked by Instagram, and who ceased to be counted by the platform. It’s not that Instagram did a “purge”, it’s just a consequence of the access problem.
The only good news in all of this is that the worst is over. Instagram has confirmed that solved the “bug” and we should be able to access our account with no problem. Remember to close the app and reopen it before trying to log in. If this continues to give us problems, it is advisable to contact Instagram support, just in case during all this problem we have blocked our account due to too many access attempts.
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