A key feature seems to be causing issues for some Xbox Series users after the August 2024 update, but here’s how to fix the problem while we wait for an official fix.
The Xbox Series integrates features that are highly appreciated by users of these two platforms, such as Quick Resume, which keeps 5-7 games paused in the background, allowing you to continue right where you left off. Playing old Xbox and Xbox 360 games is also possible through backward compatibility, an option that is very popular with those who want to play older titles again. This important feature does not work for some, but if you are concerned, here are solutions.
For some, a HS feature on the Xbox Series X|S
Backward compatibility of the Fritz on the Xbox Series X|S? Yes, but not for everyone. On the Internet, some people complain about an error message when they try to install a 360 game on their console. This process eventually fails and the interface then displays this “There is currently a problem retrieving this content”. If not everyone is affected, the problem is very real and was recognized by an Xbox developer, OscarK, on the ResetERA forums. « We have identified the issue. This is a user experience regression due to the update starting in August 2024. Discs with minimal metadata, such as those on the Xbox 360, will throw an exception that causes them to be treated as unsupported discs. The underlying installation, activation, and licensing systems are not affected, so there are some workarounds ».
As stated by the developer, there are temporary tips if Xbox Series is experiencing a backwards compatibility issue. “We are working on a solution internally and testing to ensure this does not happen in the future.” he adds. If you are affected by this phenomenon, you can try the following:
- Enable Autoplay. To do this, go to Settings, Devices, Connection, and Hard Drive. From there, you will see the option to play the disc automatically
- Force install the game via the Xbox mobile app
The developer has not released any information about the deployment window for the update, but the teams are working on it.
