“Unable to connect to the App Store,” it said – apparently for everyone who wanted to use the App Store on Monday evening after 8 p.m. The hiccups stopped quickly.
Update May 15 10pm
As quickly as the disruption arose, it ended just as quickly: the cause is not yet known, but we can definitely announce the end.
Original message from 8.30pm on May 15th
The problem has existed since around 8 p.m. and it rains in our error message for the App Store reports. But unplanned downtime is also an issue on the relevant social media platforms:
As evidenced by this user of the service from North Carolina in the United States, the problem appears to be global. Apple will surely respond soon. As soon as we learn a reason for the disruption or the problem is fixed, we will update this news.
Current disruption map from App Store
This disruption map was last updated on May 15, 2023 at 10:43 p.m. You can find a more recent version in our App Store bug reporter. We will also try to help you – as far as possible – with troubleshooting.
Affected cities and regions
- Berlin
- Frankfurt am Main
- Düsseldorf
- Dortmund
Most common disorders
- Other problems (2.11%)
- Checkout issues (1.81%)
- Download (4,23%)
- Login (2,42%)
- App (35,35%)
- Website (1,81%)
- Connection problems (52.27%)
Report fault
Fault indicator from igamesnews.de
We continuously measure the availability of the App Store servers and services and show you any problems or disruptions. Here you will find the current error status for the App Store, support addresses and reports from the manufacturer about this problem. There you can also see whether the disruption is a local or national problem.
You can always see current faults and problems in our fault indicator. There we list the most important Internet providers, network providers, online games and streaming services for you. You can also test whether there is a problem with your own line with our speed test.
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