Deutsche Bahn: Search doesn’t work – this is how you solve the problem

GERMAN RAIL

Jan 26, 2023 at 5:55 p.m

The search on Bahn.de and in the DB Navigator does not give you a connection? You are currently not alone with this problem. We’ll tell you how you can still research a train journey.

If you are currently looking for a train connection on Bahn.de, you will only get the following error message:

Dear customer, unfortunately no connection could be found to your request. It is possible that your travel request is on a date on which the start or destination is not served at all or not with the selected means of transport (bus stops are sometimes not served at the weekend, for example). You can check this on the Berlin Hbf and Hamburg Hbf arrival/departure boards. We ask you to repeat your request with changed entries. Thanks very much! Your team from www.bahn.de Code: H890

Error message on Bahn.de

In the DB Navigator you will only see an empty result window. Apparently, the railway is currently struggling with a disruption in the system. The reasons for this are unclear. Do you urgently need train information? Then you can also search for a connection with Google Maps. You can still access the Deutsche Bahn timetable via the map app.

Incidentally, the train is already aware of the problem and is currently working on a solution, according to Twitter.

Current disruption map from Deutsche Bahn

This disruption map was last updated on January 26, 2023 at 18:03. You can find a more up-to-date version in our Deutsche Bahn fault reporter. We will also try to help you – as far as possible – with troubleshooting.

Fault indicator from igamesnews.de

We continuously measure the availability of Deutsche Bahn’s servers and services and show you any problems or disruptions. Here you will find the current error status for Deutsche Bahn, support addresses and reports from the manufacturer about this problem. There you can also see whether the disruption is a local or national problem.

You can always see current faults and problems in our fault indicator. There we list the most important Internet providers, network providers, online games and streaming services for you. You can also test whether there is a problem with your own line with our speed test.