Radio mute in home office?
Deutsche Telekom customers reported that their Internet connection failed on Tuesday afternoon. If you are currently working in a home office, disconnection will quickly become critical. We will pay close attention to possible interference.
Deutsche Telekom is clearly at fault.
Our Deutsche Telekom fault detector is currently experiencing more and more faults. Customers can use the system to report a connection failure through a wired network operator's connection. On Tuesday, April 7, around 2:30 pm, there will be many complaints about Internet connection issues. These account for approximately 70% of all reported failures.
According to the fault map, the problem mainly occurs in metropolitan areas, which is of course due to the concentration of families in cities such as Hamburg, Berlin or Cologne. In addition to this, riots in North Rhine-Westphalia appear to be increasing. If you live in one of the above areas, you may also experience Internet problems.
Has Deutsche Telekom issued a statement?
So far, we have not been able to find any comments from Deutsche Telekom on the Internet. In Deutsche Telekom Twitter account However, some customers contact the company and provide failure reports.
We also contacted Telekom and have been waiting for feedback so far. With new information, we will share with you on this page.
How long can a possible failure last?
It is currently not possible to estimate the time at which a disruption may occur. If many failures are indeed caused by failures, experience shows that the company's response speed is very fast. Therefore, you must be patient while switching to the mobile network.
So you are still online
If you cannot work without the Internet now because of work in the home office, then of course it is annoying. Therefore, we recommend that you enable your phone ’s Internet connection via a hotspot. Therefore, you can use your laptop to log in to the mobile network. The following instructions will help you:
From cafe to cafe, if it is still open, you should wait now due to the dangerous situation in public places. Call the boss to let them know that your Internet is currently closed. Therefore, he can find alternatives for your task.
Affected cities and regions
- Munich
- Dusseldorf
- Berlin
- Hamburger
The most common diseases
- Login [3.46%]
- Mobile network [10.37%]
- Internet connection [68.35%]
- Telephone connection [16.22%]
- Website [1.60%]
The fault detector of netzwelt.de
We will constantly evaluate the availability of Telekom servers and services and show you any problems or malfunctions. Here, you will find the current failure status of Telekom, the support address, and the manufacturer's message about the problem. There, you can also see if the outage is a local or national issue.
You can always see the current faults and problems in our fault detector. Here, we list the most important internet providers, network providers, online games and streaming services. You can also use our speed test to test your own line for problems.
Keywords in this article
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