Blizzard’s new game Diablo Immortal is already available in some regions, since June 2nd it’s also starting on the PC. So far, however, the start under Android and iOS has been anything but problem-free, as among other things Reports on Reddit demonstrate.
Not only graphic errors on Samsung smartphones, but also crashes and annoying error messages spoil the fun of many fans before it even really gets going. We have summarized the current status of the problems for you.
Graphic errors on Samsung devices
According to this, graphic errors and other problems that sometimes make playing impossible occur especially with Samsung devices with an Exynos chip. Blizzard knows the problem according to their own statements and is already working on a solution.
The game no longer even appears in the Android Playstore on the affected devices, which we can confirm from our own experience using a Galaxy Note 10+. The following Samsung models are mentioned in the relevant Reddit post:
- Galaxy A12
- Galaxy A13
- Galaxy A21s
- Galaxy A51 5G
- Galaxy A Quantum
- Galaxy S10e
- Galaxy S10
- Galaxy S10+
- Galaxy S10 5G
- Galaxy Note10
- Galaxy Note10 5G
- Galaxy Note10+
- Galaxy Note10+ 5G
- Galaxy F12
- Galaxy F62
- Galaxy M12
- Galaxy M13
- Galaxy M62
- Galaxy XCover 5
However, the listed list of affected devices does not even seem to be complete. At least other affected players who also have problems with other Samsung devices such as the Galaxy Tab A8 or the Galaxy XCover Pro are reporting.
On the other hand, we were able to download Diablo Immortal with the said Note 10+ without any problems and play it without any graphic errors when the download was still available. So the situation is a bit confusing at the moment, but we’re in contact with Blizzard to shed some light on this and will update this article with new information as necessary.
Im official Blizzard forum there are also complaints about the graphical glitches issue. The following screenshots show how it can express itself:
More problems with Diablo Immortal
In addition to the difficulties with the graphic errors in Samsung devices, there are other problems:
- Some players with iPhones report on Reddit The fact that the game starts and downloads 100 percent of the necessary updates, but after a restart or crash the procedure starts again from the beginning. A complete uninstallation and freeing up additional storage space seems to solve the problem in part, but there are no official statements about this so far
- Diablo Immortal will not be available for download on certain phones that actually meet the system requirements (mainly affects Xiaomi devices). According to one forum post
- When logging in with the Battle.net account, an error occurs due to different regions. This can especially occur if the region associated with the account has changed in the past. As an emergency solution states Blizzardto create a new account, but work is already being done in the background to fix this problem.
However, complaints about the inability to use the ultra graphics settings are not related to a bug. run official FAQ are the ultra settings only on the pc and selected iPads
to disposal. You can find out exactly what they are with this link.
Blizzard mentions PC problems even before the release
Last but not least, Blizzard already has the PC beta before the start published a known issues article on its own website. It should always be kept up to date if further difficulties arise after the start or if problems have been solved.
So far, the following problems exist specifically on the PC:
steering
- The ESC key can open the main menu above other menus.
- The keymap does not currently support modifier keys such as ALT, CTRL, or SHIFT.
Gameplay
- In general, movements, interactions, and skills may sometimes not be executed accurately.
- The print button does not currently save screenshots in the game directory.
user interface
- The chat is currently missing functions such as slash commands, copy and paste and select all text.
- In windowed mode, the game window cannot be resized at this time.
- The settings for the PC version have been added to their respective sections of the menu and may require some research to locate.
Accessibility
- Speech-to-text transcription may not work for certain languages.
The point makes us particularly suspicious In general, movements, interactions, and skills may sometimes not be executed accurately
. It remains to be seen how big this problem really is.
If you want to know what Diablo Immortal has to offer in terms of gameplay, we recommend our detailed test (under difficult conditions) at GameStar-Plus:
more on the subject
The test for Diablo Immortal pushes me to my limits
We also plan to take a closer look at the tech and controls of the PC version of Diablo Immortal in a dedicated hardware article.
Have you tried Diablo Immortal on mobile yet? If so, did you encounter any graphical glitches and other issues or did everything run smoothly? Let us know in the comments!
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