Disney + Guide: This FAQ answers all your questions about starting Germany

When, where, how and how-Netzwelt creates clarity!

March 4, 2020, 2:16 pm Reading time: 5 minutes

Before you subscribe to Disney +, there will be various problems in the room, after all, you want to know how much it will cost here. Therefore, Netzwelt has collected various questions about the new streaming service and answered them in this FAQ.

Disney +: We answer all questions about streaming services (Source: Disney +)

In Germany, Disney + has also generated great interest, but many Disney fans are not sure if they can use the streaming service. "How do I receive Disney +?", "When do smartphone apps show up?" And "Can I also pay by direct debit?" Are just a few of the many questions currently circulating on Facebook and Twitter. On this page, we want to answer all public questions about Disney +!

content

When does the app appear?

Disney +: You cannot start using the app in Germany. "Class =" lazy — Disney +: German apps can't do anything until the start. (Source: Screenshot: Netzwelt)

Disney + app will appear in March 24, 2020, So suitable for the start of Disney +. The application can be downloaded and installed as an APK file from the Internet, but you don't have anything. Other than reminding you that there is no Disney + in the country (yet), nothing is still visible in the app. Pre-orders for Disney + are also not available through the app.

But: If you have already registered Disney + on your computer, you can use Disney Plus in your browser or through the app. All you need is a good VPN service, such as access to Disney + sites in the United States. Your German login details are accepted here and you can start streaming!

What devices does Disney + work with?

Disney + has released a list of all devices supported in Germany. Surprisingly, Amazon's Fire TV Stick was initially confirmed by Disney, but has since disappeared from the list.

Will there be an Amazon Fire TV Stick / Cube / Tablet App?

Based on current status, there is no certainty that Disney + will be available in the Amazon Appstore starting March 24. The performance of every fire fighting equipment is not an issue. In the United States, Disney + can finally run on Fire tablets, sticks, and cubes. But there, support for Amazon was only confirmed a few days before the streaming service was launched, and negotiations between Amazon and Disney are still ongoing.

Therefore, it is very likely that support for Fire devices will be officially announced in the coming weeks. Otherwise, you just have to detour and install Disney + on a third-party APK on your Amazon device.

Can Disney + be played via Sky Q receiver?

At least in the UK, it has been confirmed that Disney + will be available via Sky's Q receiver at launch. Opportunities for cooperation between Sky and Disney + are also good in Germany, but there is still no official confirmation. MagentaTV is also currently trying to offer Disney + in this country, but there is nothing indestructible here.

What is available in the beginning?

In Germany, there is no complete list of Disney + series. To be sure, Disney + 's own work will also be released in Germany, and series such as "Mandalorian" or "Fantasy Story" only appear once a week, so you can only see it once on March 24 An episode. Upcoming in-house productions also appear directly on Disney + in Germany.

So far, it's unclear whether the series "Disney's Breakthrough", "DIeGummibärenbande", "Captain Balu and His Bold Crew" or "Pepper Ann" will be available when the streaming service starts. Because negotiations in other countries are different, quotations in the United States are meaningless. You will have to wait and see, but missing series and movies are likely to be added to the program at a later date.

What about Fox movies like X-Men, Deadpool, or Kevin Alone?

In theory, the Fox-Disney deal would allow Disney + to release all Fox movies. For example, "X-Men" movies have been confirmed on Disney + in Germany, but "Logan" will not be shown on Disney Plus. The same is true for Deadpool, as both films have R ratings (both films were released in Germany 16 years later) and are therefore not suitable for young people. However, Disney + prides itself on being able to provide streaming services for the entire family, so viewers' movies for 12 years have no place here.

Therefore, in the United States, Disney uses the Hulu streaming service and publishes everything that Disney + cannot display. Since Hulu does not yet exist in Germany, copyright for adult Fox movies has been assigned to other providers, such as Sky, Netflix or Amazon. However, even adult Fox content may not immediately make its way to Disney +.

If Fox had sold the movie's copyright to Netflix or another provider before the Disney deal could be foreseen, the copyright would remain with Netflix and Co. until the contract was terminated, so that Disney could take over again. In some cases, only patience can help!

I don't have PayPal or credit card. Can I still pay by direct debit?

Disney + currently only offers payment by credit card and PayPal. It will stay that way until March 24th, so if you want to ensure a reduced annual subscription, you must have a PayPal account. Later, payments can also be made via Krana. It is conceivable to make a direct payment through direct debit in the future, but it has not been confirmed.

Can Disney + be cancelled monthly?

Currently, you can only withdraw Disney + annual subscriptions, which can be cancelled annually. In the early days of Disney +, you can also cancel your monthly subscription. There is no cancellation period, so you can also cancel online the day before your subscription extension.

Is there a free trial period?

Yes, if you choose a monthly subscription, you can try Disney + for 7 days for free and then pay 6.99 Euros per month. Of course, you can cancel within these 7 days and then you do not need to pay any fees. Those who choose a cheap annual subscription don't have to go through the testing phase.

Will the Simpsons still run on Disney + in Germany?

Yes, the Simpsons can also be seen in Germany. Initially, the "The Simpsons" disappeared in the first announcements about the establishment of Germany, and since then the fans of the Simpsons have become nervous. After all, the "The Simpsons" have been running on ProSieben for decades, so it is conceivable that broadcasters have exclusive rights to the series and do not want to give it up.

However, on Disney's YouTube channel, a short video of The Simpsons talking about Disney + confirmed that the series will also be shown on Disney's streaming service in Germany. However, it is unclear which seasons the country offers.

Can I share my Disney Plus account with friends?

Disney can create a total of 7 profiles while allowing 4 streams at the same time. Disney officially allows you to share your account with your family, but Disney actually wants as many users as possible to create its own account. However, so far you can easily share your account with friends or family.

What languages are available?

The soundtrack range is different for each movie and series, but German and original soundtracks will always be available. In many cases, you can also choose another language.

Do you have any other questions about Disney +? Then please let us know in the comments and maybe we will answer in this article.