On Thursday evening, numerous Netzwelt readers reported problems with MagentaTV. The disturbances cannot be localized, they occur nationwide.
The screen is currently black in many places: customers of MagentaTV, which many still know as EntertainTV, are currently reporting problems with television reception. There are also problems logging into the receiver and using the app.
Nothing is known about the reason for the disruption. Also on that Telekom Twitter channel there is no further information. So it might just be a hiccup that will be fixed quickly. However, there are currently other problems with Telekom, for example with T-Online.
Current fault map from MagentaTV (formerly EntertainTV)
This disruption map was last updated on March 10, 2022 at 18:27. You can find a more up-to-date version in our fault indicator for MagentaTV (formerly EntertainTV). We will also try to help you – as far as possible – with troubleshooting.
Affected cities and regions
- Berlin
- Frankfurt am Main
- Munich
- Hamburg
Most common disorders
- TV (55.31%)
- Login on the receiver (24.09%)
- App (12,24%)
- Internet connection (4.06%)
- Megathek (3.39%)
- Issues with Magenta Sport (0.91%)
Report fault
Fault indicator from igamesnews.de
We continuously measure the availability of MagentaTV (formerly EntertainTV) servers and services and show you any problems or disruptions. Here you will find the current error status for MagentaTV (formerly EntertainTV), support addresses and reports from the manufacturer about this problem. There you can also see whether the disruption is a local or national problem.
You can always see current faults and problems in our fault indicator. There we list the most important Internet providers, network providers, online games and streaming services for you. You can also test whether there is a problem with your own line with our speed test.
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