The networks of Telekom, Vodafone, O2 and Co. are regularly maintained. This can lead to telephone and internet failures. There is currently work going on here.
Maintenance work can be a reason if there are problems with the internet or telephone. (Source: Ensuper /depositphotos.com)
Is your telephone, television or internet connection on strike? Then don’t panic. Sometimes this is just a temporary problem because your provider is currently carrying out maintenance work on the line. Information about this is not always transparent. We will therefore keep you up to date here about planned maintenance work at the major Internet providers in Germany.
1&1
Is there a problem with your 1&1 connection? Then this is currently not due to maintenance work. Because the provider from Montabaur has not announced any. But you can check with us whether there is currently a problem with 1&1.
German telephone
We currently have no information about maintenance work at the provider “Deutsche Telefon”. If you have problems with your connection, you can check with us to see whether the provider is currently struggling with a disruption. To do this, call up our fault status for “Deutsche Telefon”.
Deutsche Telekom
There is currently no maintenance work at Telekom. However, there may still be disruptions in the regions in Germany affected by the floods in December 2023, as parts of Telekom’s network infrastructure were also damaged the provider with.
You can check our Telekom fault detector to see whether there are currently any restrictions at your location.
German fiberglass
The following maintenance work is scheduled for this week at Deutsche Glasfaser:
- May 13th at 8 a.m. to May 24th at 6 p.m.: Due to planned maintenance, all services in Bayern / Petersaurach, Schondorf am Ammersee, Spelle municipality are not available during the specified period.
- May 14th at 12 a.m. to 6 a.m.: Due to planned maintenance, all services in Lower Saxony – Helmstedt will be unavailable for 360 minutes during the specified period.
- May 14th at 12 a.m. to 5 a.m.: Due to planned maintenance, all services in North Rhine-Westphalia / Erwitte, Lippstadt will not be available for 300 minutes during the specified period.
- May 15th at 12 a.m. to 6 a.m.: Due to planned maintenance, all services in Niederrhein / Viersen will be unavailable for up to six hours during the specified period.
- May 16th at 12 a.m. to 6 a.m.: Due to planned maintenance, all services in Rudelzhausen & Neustadt ad Donau will be unavailable for approximately 30 minutes during the specified period.
- May 17th at 12 a.m. to 6 a.m.: Due to planned maintenance, all services in North Rhine-Westphalia / Dellbrück region are not available during the specified period.
- May 17th at 12 a.m. to 6 a.m.: Due to planned maintenance, all services in North Rhine-Westphalia / Willich-Wekeln will be unavailable for 360 minutes during the specified period.
If you have problems with the Internet, TV or landline elsewhere, you can check whether disruptions have been reported to Deutsche Glasfaser in this region.
No maintenance work is planned at NetCom BW this week. If you still have problems with your connection, you can use our NetCom BW fault detector to check whether your area is affected by disruptions.
NetCologne
We are currently not aware of any maintenance work for the NetCologne network. Do you live in an area that is actually not affected by the maintenance work? If you have problems with your connection, check our NetCologne fault detector to see whether other people are also complaining about difficulties.
O2
In addition to DSL connections, O2 also maintains one of the largest mobile networks in Germany. It’s loud here at the moment Overview of the provider no maintenance work planned.
If you still have problems with the landline, internet or mobile phone, this may be due to a disruption in the O2 network. Check the linked fault reporter to see whether other O2 fans are also reporting problems.
Vodafone
There are currently no known maintenance works on the Vodafone network. You can also check with us whether there is currently a Vodafone outage in your region.
wilhelm.tel and willy.tel
Especially in northern Germany, wilhelm.tel and willy.tel offer cable TV, Internet, telephony and mobile communications. Currently are loud Provider does not carry out any maintenance work on the network planned.
If you have any unscheduled problems, you can check with us to see whether wilhelm.tel is experiencing a disruption in your region.
Cable plus
No maintenance work is currently planned at Kabelplus.
Bridge maintenance work: This way you still have internet and television
If the telephone connection at home is dead due to maintenance work, you can still make calls via cell phone. You can also use your smartphone to connect your PC to the internet until the maintenance work is completed. Hotspot is the magic word here. We’ll show you how to set this up on Android and iPhone in the following articles:
If you have an internet connection, you can also watch TV thanks to these live TV providers – you often don’t even pay a cent for this. We have summarized the best free TV apps for you in the linked article.
No maintenance work but still problems?
Problems with the Internet connection can have many causes. In our guide “DSL malfunction: Checklist for troubleshooting in the event of an Internet failure” we guide you step-by-step through the topic and explain how you can get your connection up and running again.
Is your internet connection working properly? Then it may also be that maintenance work on online services condemns you to remain offline. In another article we will inform you about maintenance work on popular online games.
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