Part I has arrived shattered at the user’s house. And Sony will not offer replacements

The launch of The Last of Us: Part I was one of the most anticipated of the year in the PS5 catalog, which is why Sony decided to celebrate this moment by putting the call up for sale. Firefly Editiona special edition of Naughty Dog’s masterpiece that was only distributed in the United States through PlayStation Direct

From the moment the game was announced last June, reservations opened and units flew in a matter of minutes, so the expectation it had generated was noticeable. However, the illusion of the users to receive it has completely collapsed when they have seen what has arrived at their home, since they are receiving completely smashed boxes

In the portal VGC We can see several examples of buyers of this edition who have sent photos showing that the edition came in a package that must have been of very poor quality, because it was not enough to protect the packages. So we can see bent corners, wrinkled or broken box parts directly.

Received #TheLastofUsPartI Firefly Edition, but I am EXTREMELY disappointed with the poor packaging used by @PlayStationresulting in damage! C’mon @AskPlayStation you need to do better, there was ZERO packing material. People paid collector level pricing for this! @Naughty_Dog pic.twitter.com/vw28dhzSOz

— Minneapolite (@revolutionwifi) September 2, 2022

Let’s try this again…

This is how my $100 collector’s edition was delivered from @PlayStation

As a collector and massive LoU fan, this is severely disappointing. @AskPlayStation 🤬 pic.twitter.com/ybcUlUgQry

— Ains (@Porshapwr) September 2, 2022

Well this is how my Firefly Edition of The Last of Us Part 1 was delivered. I’m not impressed @PlayStation. Who do I need to contact to get the box replaced? I’m opening it regardless because I should be able to play a game on release. @AskPlayStation @Naughty_Dog pic.twitter.com/ZOrXC81iXm

— Connor Collects! (@SuperClashGamin) September 2, 2022

Worst of all, some customers have stated that they have contacted customer service to complain about the situation and the only thing they have received in return has been long. At most they have been offered a 20% discount on their next purchase, but nothing more because it seems that there are no units to replace those that bring damage

Precisely the lack of stock has caused that there are not especially few who have bought the edition only for resell it for a considerably higher price to original. If it normally costs $99.99, on eBay we can see speculators selling it for figures ranging from $250 to $800.

Regarding the content of the Firefly Edition of The Last of Us: Parte Iinside it includes a copy of the game along with a limited edition metal box, a comic and also a series of unlockable elements, such as abilities for Joel, weapons or skins.