Are you at Postbank, but you can’t log in at the moment or online banking isn’t working? You are not alone in this. The services are not available to you until then.
Since 5:40 p.m., we have been registering an above-average number of reports of problems with login and online banking in our Postbank fault reporter.
A tweet shows that different error messages are displayed, sometimes something about a “redirection error” can be read, sometimes “it might not work because of cookies”.
Service available again on January 2nd
The reason for this is a system change. Like on the Postbank’s website can be read, where it says: “Due to the announced system changes at the turn of the year, the service will not be available to you from December 30, 2022, 5:00 p.m. to January 2, 2023, around 2:00 p.m.”. So you won’t be able to log in again until the new year. However, you can check your account balance by telephone 0228 5500 5500 query around the clock.
Due to the system changeover, the bank’s ATMs will also not work over the holidays. However, the Postbank points out that you can also use your card to withdraw free of charge from Deutsche Bank, Commerzbank and HypoVereinsbank.
Current disruption map from Postbank
This disruption map was last updated on 30 December 2022 at 18:21. You can find a more up-to-date version in our malfunction reporter for Postbank. We will also try to help you – as far as possible – with troubleshooting.
Affected cities and regions
- Frankfurt am Main
- Berlin
- Köln
- Hamburg
Most common disorders
- FinTS (HBCI) or EBICS (1.28%)
- Withdraw money (4.26%)
- Login (42,55%)
- Login (11,06%)
- Online-Banking (38,72%)
- Side (2.13%)
Report fault
Fault indicator from igamesnews.de
We continuously measure the availability of Postbank’s servers and services and show you any problems or disruptions. Here you will find the current error status for Postbank, support addresses and reports from the manufacturer about this problem. There you can also see whether the disruption is a local or national problem.
You can always see current faults and problems in our fault indicator. There we list the most important Internet providers, network providers, online games and streaming services for you. You can also test whether there is a problem with your own line with our speed test.
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