Error checking on Sky Q remote
Nothing is more annoying than a so-called bad remote. Unfortunately, this is not uncommon with Sky Q remotes, and these devices are often more willing to give up. Don't worry: there are solutions. We show you how to solve problems immediately with the app and how to solve them permanently.
Frequently Asked Kids: Sky Q Remote
If the remote control refuses to work on Sky Q Receiver, the planned movie nights can quickly become frustrating. Do you need a quick solution so you can watch movies now and jump directly to other movies. The problem will then be resolved temporarily for at least a few minutes. Otherwise, you can step through this article and try to make the remote control work again.
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Reset Sky Q remote
These steps may sound mediocre at first, but sometimes they do work wonders. To do this, you need to know that the Sky Q remote not only sends infrared signals, but also communicates with the receiver via Bluetooth. For example, this is the only way to implement voice input using the Sky Q voice remote. This is a nice feature, but it also provides more sources of errors.
Start with the obvious things:
- Is the battery fully charged?
- Take it out and put it back in
- Wait half a minute, then press the "question mark button"
- The top indicator on the remote control should light up
These steps will not cost you anything, but sometimes they have achieved the desired results. If that doesn't work, you can try resetting the remote control to factory settings. You must perform the following steps one by one.
- Hold the button the first with 6 Press simultaneously for about 3 seconds
- Then press one by one 9, 8 with the first
The sequence of numbers must be entered within four seconds or it must be restarted. Each time you press the button, the TV button should light up on the top of the remote. After a successful reset, it should also flash again; if so, you have successfully reset the remote control.
You can then reconnect the remote control to the receiver. To do this, press and hold the button for ten seconds while the receiver is running the first with Third place.
If this doesn't work, you can try the following variants:
- Hold the button 7 with 9 Simultaneously press
- Wait for the LED on the remote control to flash four times
Similarly, you must pair the remote control with the receiver. Press the buttons simultaneously the first with Third place. The receiver should then open the configuration menu. You can set the remote control there.
Sky Remote alternative
If you don't want to take the time to troubleshoot, then the Sky Remote App in the App Store will definitely help you. This works great, all you have to do after you start is to find the receiver in the network and connect it. You can then use the application as a replacement remote control. You can find these apps in the list below.
Sky remote 
Sky Q Free remote control The only disadvantage of the iOS app: the app is financed by advertising. It is annoying to operate and reduces the overall impression. If you want to use the app permanently, you should consider here whether you have invested less than 5 Euros and therefore switched it to ad-free. Otherwise, you can use a practical alternative to the application that does everything a physical remote can do.
We haven't tested the Android app, but according to the comments, it should be able to get the job done without any issues. Otherwise, your choice in the Google Play Store is much larger than in the Apple App Store. When in doubt, choose another app and try.
Free replacement of defective Sky Q remote control
If there is a hardware problem, Sky won't let you rain. You will get a replacement remote for free. To do this, prepare the sky access data, which you will need in the process. You can order replacement remotes on the Sky website.
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Article keywords
Entertainment and sky
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