With the arrival of the new PS Plus in Asian territory, several users yesterday warned of two different problems when seeing an unexpected charge when trying to jump from one level of service to another. Now it seems that one of those issues has been fixed.
While those who had accumulated several months had to pay the jump for that entire period at once, those who had done the same taking advantage of a discount also had to pay the difference
Hand in hand with your account Twitter support, from PlayStation They assure that the additional charge regarding the discounts has been a mistake and that those who have been affected will receive a “credit“.
“Due to a technical error, players in Asia who previously purchased a discounted PlayStation Plus subscription were incorrectly charged the upgrade price. This bug has been fixed and affected players will receive a credit. Thank you for your patience.”
Doubts to be resolved with the prices of the new PS Plus
From the answer of Sony Three other doubts arise. In the first place, the definition of credit made by the PlayStation. As there is no mention of a return, it seems that money apparently collected by mistake goes directly to your PS Store wallet in the form of credit
In second place are the responses from the technical service of Sony yesterday assuring that the additional charge in subscriptions purchased at a discount was something controlled and not an error as discussed now.
Finally, we still do not have a solution for users who have a active subscription of several months or years onwards. Neither can they jump from level in their subscription month to month, nor try the new service without paying the total remaining amount.
